Assistant Director, MBA Program Office | McDonough School of Business - Georgetown University

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

This position is responsible for assisting in the effective delivery of an exceptional MBA experience for approximately 950+ Full-time, Flex, and Flex Online MBA students. This includes activities and responsibilities relating to both the academic and co-curricular components of the MBA program. Assistant Directors serve as academic and program advisors for multiple cohorts of students in each class of either the Full-time, Flex, or Flex Online MBA Program—overall 140-210 students, depending on which program and cohort they are currently advising. Successfully advising these diverse groups of students requires not just a solid understanding of a complicated program with many different details and policies, but also the ability to assess, interpret, and advise based on the unique situations and backgrounds of each student. In supporting students from initial onboarding through graduation, this position provides counsel on a range of student life cycle issues, including academic progress, academic program policies, financial aid, visa services, student life, student activities and/or programs and services, accessibility, and community standards, in order to assist students in making appropriate choices and decisions. Meetings and events happen frequently and all throughout the day and at times, evenings and weekends. As needed, s/he also serves as general liaison with other university offices (e.g., University Registrar, Academic Resource Center, Counseling and Psychiatric Service, Office of Global Services) to support students with any academic or personal issues.

This Assistant Director will also play an instrumental role in developing messaging and programming to welcome incoming MBA students and support current students; liaising between students, Program Office and Admissions team members, and leadership; working with faculty on exam administration; and training and supervising a team of students responsible for serving as the first point of contact for prospective students and visitors. This Assistant Director will also provide support to the deans in the MBA Program Office on timely strategic initiatives aimed at enhancing the MBA student experience.

The Assistant Director reports directly to the Associate Director of Academics, MBA Program Office, and is an integral member of the MBA Program Office team. They work closely with the Senior Associate Dean and the Associate Dean in the MBA Program Office, as well as the other Academics team members, and MBA Full-time, Flex, and Flex Online students. This position also interacts regularly with faculty, alumni, prospective students, MBA Admissions team, MSB offices and teams, and other university departments (e.g., University Registrar, Academic Resource Center, Counseling and Psychiatric Service, Office of Global Services). Assistant Directors in the MBA Program Office work as part of a team of ten student service professionals who together oversee and promote excellence in all aspects of the MBA student experience. This includes management of both the academic experience (e.g., curriculum planning, registration, graduation audit) and the co-curricular experience (e.g., student government and clubs, celebratory events, commencement). Different individuals will take primary responsibility for a particular set of activities in order to become expert in the details. Assistant Directors will manage projects that affect students’ experiences while at MSB and will take leadership roles on program initiatives including orientation, graduation, academic registration, and academic planning. Assistant Directors in the MBA Program Office must think critically, work independently, and demonstrate not just mastery of policies and procedures, but the ability to assess and adjust to the needs of individual students. This position requires balancing several priorities at once, and success in the role depends on the ability to stay organized, adaptable, and proactive.

This role directly contributes to the University’s mission by delivering holistic, student-centered advising grounded in cura personalis. By supporting diverse MBA students across the full student lifecycle, coordinating with faculty and campus partners, and reinforcing community expectations, Assistant Directors contribute to the preparation of principled global leaders.

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://

hr.georgetown.edu/mode-of-work-designation.

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

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EEO Statement:

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Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the .