Assistant Director of Admissions

American International University – Kuwait City

Job Title: Assistant Director of Admissions

Position Requires Relocation to Kuwait

The position accepts unaccompanied candidates only.

Classification: Institutional Support
Reports To: Vice President of Enrollment
Location: Kuwait City, Kuwait

Job Purpose

Lead and manage daily admissions activities to achieve enrollment targets and deliver an exceptional applicant experience. The Assistant Director ensures efficient operations, strong team performance, and effective collaboration across departments to meet institutional goals.

Key Responsibilities

• Supervise admissions staff and daily operations to ensure timely and accurate processing.
• Manage recruitment activities locally and internationally to support enrollment growth.
• Oversee application review, document processing, and data accuracy in CRM systems.
• Analyze admissions metrics to improve conversion and applicant engagement.
• Collaborate with marketing on outreach campaigns aligned with enrollment objectives.
• Coordinate open houses, orientations, and recruitment events that strengthen AIU’s visibility.
• Prepare admissions activity reports and data summaries for leadership review.
• Resolve escalated applicant issues and maintain a high level of customer service.
• Perform other duties as assigned by the Director of Admissions.

Reporting Departments

• Admissions Team

Required Skills and Qualifications

• Strong leadership, communication, and organizational skills to manage staff and ensure efficient admissions operations.
• Ability to analyze data and utilize CRM systems to support strategic enrollment goals.
• Proficient in Microsoft Office and student information platforms (e.g., Slate, Banner, or similar).
• Skilled in planning and executing recruitment events locally and internationally.
• Demonstrated ability to work effectively with diverse populations and handle confidential information.
• Bilingual proficiency in English and Arabic.

Education and Experience

• Bachelor’s degree required; Master’s degree preferred in Business Administration, Higher Education, or a related field.
• Minimum of five (5) years of admissions or enrollment experience, including at least two (2) years in a supervisory or leadership role.
• Prior experience using CRM and student information systems to manage applicant workflows.
• Experience coordinating recruitment, outreach, and admissions communication activities in a higher education environment.

About American International University

American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American higher education model. AIU provides degree programs in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction.

The University is committed to fostering intellectual, cultural, and personal growth for all members of its community, preparing graduates for leadership roles in a global society.

For more information, visit: www.aiu.edu.kw

How to Apply

Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs