Assistant Director of Engineering

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

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  Supervises the complete Engineering team.

• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness, efficiency and safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies, standards and procedures.

• Manages department's controllable expenses to achieve or exceed budgeted goals.

• Select and order or purchase new equipment, supplies, and furnishings.

• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.

• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

• Maintains accurate logs and records as required.

• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviours.

• Supervises employee's ability to execute departmental and property emergency procedures.

• Reviews employee satisfaction results to identify and address employee problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety standards.

• Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and support the appraisal process.

• Ensures property policies are administered fairly and consistently.

Education: Degree in Engineering or equivalent.

Experience: Minimum 3 years in a similar role.

Other: Computer skills and good communication skills