Assistant Director of Residencies and Student Events (Academic Programs)

JHU Carey Business School is seeking an Assistant Director of Residencies and Student Events with strong logistical and relationship building skills for the role of Assistant Director of Residencies and Student Events. The individual will be key member of the MBA Programs team and serve as a champion for the student experience. This role is responsible for shaping and executing a comprehensive student experience strategy that supports the academic, professional, and personal growth of our MBA students. The Assistant Director will design and implement programs, activities, and initiatives that foster a strong sense of community, promote student engagement, and enhance the overall student journey. Additionally, the position will support events and academic programming as it relates to Carey's undergraduate Business minor.

This role demands a blend of strategic vision, meticulous planning, and collaborative execution to ensure a positive and impactful student journey from admission through graduation. It also requires flexibility to work with multiple distinct student populations. The Assistant Director will collaborate closely with program stakeholders to identify areas for enhancement and innovation in the student experience, incorporating best practices and emerging trends. The successful candidate will be a creative problem-solver, a skilled communicator, detail-oriented, and a passionate advocate for the student experience.

The position will be located at our Baltimore Harbor East location, with extensive travel to our Washington DC location. Occasional evening and weekend work will be required to accommodate program needs.

Specific Duties & Responsibilities

Program Design and Execution (40%)

• Leads the planning and execution of signature MBA events, which include MBA Preview Days, onboarding webinars, EMBA Orientation, FTMBA Foundations Week, EMBA residencies, community engagement lunches, professional development series, guest speaker engagements, and graduation ceremonies from both FTMBA and EMBA perspectives.
• Design new events and/or provide strategic improvements to existing events to improve student engagement, learning, and/or professional development.
• Supports the implementation of events and programming for the undergraduate Business minor.
• Manages all logistical elements associated with events, including budgeting, venue selection, catering, marketing, and technology integration.
• Ensures smooth execution of events to foster a positive and engaging atmosphere for all students involved.

Strategic Student Experience Planning (30%)

• Develops and implements a comprehensive student experience strategy that aligns with the goals of the Full-Time MBA (FTMBA) and Executive MBA (EMBA) programs, as well as the overarching mission of the Carey Business School.
• Identifies key areas for enhancement and innovation within the student experience, utilizing best practices and emerging trends to foster an enriching environment for both FTMBA and EMBA students.
• Collaborates with faculty, staff, and students to solicit feedback, ensuring that all initiatives are effectively aligned with the objectives of both the FTMBA and EMBA programs.
• Manages student professional development reimbursement fund, including overseeing processes of student applicants and reimbursement processes.

Collaboration and Communication (15%)

• Build strong relationships with key stakeholders across the Carey Business School and the wider Johns Hopkins University ecosystem, including faculty, program staff, career services, student affairs, campus operations, and alumni relations.
• Communicate effectively with students, providing timely updates and addressing their concerns.
• Represent the FTMBA and EMBA programs at school-wide events and initiatives.

Assessment and Continuous Improvement (10%)

• Develops and implements metrics to assess the effectiveness of student experience initiatives across both MBA programs.
• Analyzes data and feedback from students to identify areas for improvement and innovation, driving continuous refinement of programs and activities to elevate the student experience for FTMBA and EMBA cohorts alike.

Other duties as assigned (5%)

Special Knowledge, Skills, and Abilities

• Event Planning & Management - Plan and execute engaging and impactful events.
• Project Management: - Build rapport and maintain strong relationships with diverse stakeholders.
• Communication - Communicate effectively and persuasively with different audiences.
• Problem-Solving & Decision-Making - Analyze situations, identify solutions, and make sound decisions.
• Technology Proficiency - Proficient with Microsoft Office, Zoom, and survey tools.
• Student-Centered Approach - Passionate about working with students and fostering a positive learning environment.
• Emotional Intelligence - Understand and manage emotions; navigate interpersonal dynamics effectively.
• Adaptability & Flexibility - Thrive in a fast-paced environment, adapt to change, and multitask.
• Initiative & Proactiveness - Proactive problem-solver; willing to take initiative.
• Time Management & Organization - Exceptional organizational and time management skills; meet deadlines.
• Attention to Detail - Detail-oriented with a focus on broader strategic goals.
• Travel - Extensive travel between school locations.
• Flexible Work Schedule - Work flexible hours, including evenings and weekends.

• Bachelor's Degree.
• Three years related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• Master's Degree in higher education, student affairs, or a related field.
• Experience working with Business school students.
• Experience in working with high profile academic programs.

Classified Title: Student Services Administrator
Job Posting Title (Working Title): Assistant Director of Residencies and Student Events (Academic Programs)
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $48,000 - $84,100 Annually (64,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday 8:30 - 5 or as needed weekends and evenings to support programming
FLSA Status: Exempt
Location: Hybrid/JH at Harbor East
Department name: Academic Programs
Personnel area: Carey Business School