Assistant Director, Personnel Management

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

9:00 A.M – 5:00 P.M

Purpose of Position:

Under direction of the Director of Personnel Management, assists in the development and implementation of programs in the areas of recruitment, selection, examination and testing, performance appraisal, employee relations and benefits, and occupational health and safety; assists in administration of Corporation’s personnel management program to insure consistent application, interpretation and compliance with Corporation personnel policies, rules and regulations.

Examples of Typical Tasks:

1. As assigned, supervises and coordinates functional activities relating to recruitment and selection, examination and testing, performance appraisal, merit rating systems, employee relations and safety programs in accordance with the Corporation’s personnel rules and regulations.

2. Assists in the establishment of policies, programs, goals and priorities for assigned personnel programs and implements and integrates these within the overall corporate personnel management framework.

3. Identifies and recommends solutions for personnel problems in the assigned areas by conducting special studies, analyses and research in such areas as: employee morale, recruitment, manpower utilization, productivity, absenteeism, grievance procedures, suggestion programs, retirement, health and insurance plans and safety programs, counseling activities, retention programs and broadbanding.

4. Insures that personnel programs, policies and procedures are developed and applied in consideration of views of management and employees.

5. Prepares activity and special reports in connection with functional activities.

6. Conducts and/or participates in meetings and represents the Director in conferences with other corporate units and outside agencies, including the New York City Department of Citywide Administrative Services.

7. Recommends and implement policy changes to promote increased organizational effectiveness.

8. Acts for the Director in the latter’s absence and in designated operational personnel units.

1. A Baccalaureate degree from an accredited college or university in business administration, public administration, management, psychology; and,
2. Six (6) years of full-time paid experience in personnel administration, employee relations and management, three (3) years of which must have been in a high level personnel administration capacity in a large public or private organization; or,
3. A satisfactory equivalent combination of education, training and experience.

• Strong knowledge of benefits compliance, regulations, and industry standards.
• Experience with benefits systems (e.g., PeopleSoft, Oracle, Workday) and vendor management.
• Excellent leadership, organizational, and interpersonal skills.
• Proven ability to handle confidential and sensitive information with discretion.
• Strong problem-solving skills, with the ability to manage complex issues and employee escalations.
• A Master’s degree from an accredited college or university in Healthcare, Hospital, Public or Business Administration, Industrial/Organizational Psychology, Organizational Behavior or a related discipline and three (3) years of full-time experience planning, developing and monitoring programs, systems and/or procedures in support of administrative management initiatives, one (1) year of which must have been in a responsible managerial or supervisory capacity.
• Minimum of 5 years of experience in health benefits administration, with at least 2 years in a managerial role.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

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