Assistant Hospitality Coordinator (Front Desk)

• Greet guests warmly and provide exceptional customer service

• Answer and manage incoming calls using a multi-line system

• Direct visitors and calls to the appropriate departments

• Assist with scheduling, reservations, or guest inquiries

• Provide accurate information about services, events, or offerings

• Handle guest concerns professionally and efficiently

• Perform data entry and basic administrative tasks

• Support coordination between departments to ensure smooth operations

• Maintain a clean, organized, and welcoming front desk area

• Friendly, outgoing personality with a positive attitude

• Strong communication and interpersonal skills

• Ability to multitask and stay organized in a busy environment

• Professional phone presence (“smile in your voice”)

• Problem-solving skills and attention to detail

• Team player who is dependable and punctual

Schedule Requirements