Assistant Housekeeping Manager

NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah

Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall.

Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.

Guests are just a short journey from all Dubai’s top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel’s lively sports bar, set to be one of the new ‘go to’ spots in Dubai.

We are seeking a highly organized and efficient Assistant Housekeeping Manager to join our hotel in Dubai, United Arab Emirates. The ideal candidate will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction while supporting the Housekeeping Manager in daily operations.

• Assist the Housekeeping Manager in overseeing daily housekeeping operations and ensuring exceptional cleanliness standards throughout the property
• Supervise, train, and motivate housekeeping staff to deliver superior service and maintain brand standards
• Create and manage staff schedules, ensuring optimal coverage and efficiency
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards
• Manage inventory of cleaning supplies and equipment, placing orders as needed
• Address guest complaints and concerns promptly and professionally
• Implement and enforce safety protocols and procedures
• Collaborate with other departments to ensure seamless guest experiences
• Assist in developing and implementing housekeeping policies and procedures
• Participate in budget planning and cost control measures
• Stay updated on industry trends and best practices in housekeeping management

• Bachelor's degree in Hospitality Management or related field with 3-5 years of experience in housekeeping or hospitality management, including supervisory role in a hotel setting
• Strong organizational and time management skills with meticulous attention to detail
• Excellent communication and interpersonal skills, with demonstrated leadership abilities
• In-depth knowledge of cleaning techniques, safety protocols, and luxury hospitality standards
• Strong problem-solving and decision-making skills
• Ability to work flexible hours, including weekends and holidays
• Fluency in English; additional language skills are an advantage