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Assistant Human Resources Manager - Yellowstone National Park

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Overview:

Live. Work. Explore. as a part of our Human Resources team in Yellowstone National Park!

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As the Assistant HR Manager, you will play a vital role in supporting the day-to-day Human Resources functions that keep the park running smoothly.

Job Summary:
The Assistant Human Resources Manager role is a dynamic position responsible for providing comprehensive human resources support and guidance to seasonal property management teams. This role requires exceptional interpersonal skills to effectively advise on HR policies, handle sensitive personnel issues, and conduct investigations while maintaining confidentiality and compliance with company standards and legal requirements. The Assistant HR Manager also plays a crucial role in developing partnerships with various internal stakeholders, supporting employee engagement initiatives, and continuously improving HR processes to enhance overall operational efficiency and employee satisfaction.

The Details:

Position Type: Seasonal
Season Dates: April-November
Pay: $1,896.00 -$ 2,036.00 /Bi-Weekly
Schedule: Typical schedule is 40 hours, 5 days per week (will include weekends, evenings, and holidays)

Why Yellowstone National Park?

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:
  • Employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
  • Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
  • No Wyoming state taxes deducted from your paycheck
  • A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
  • Meet people of all ages from all over the country and world!
Benefits:

  • Employee Assistance Program
  • Wellness Program
  • Learning and Development Program
Perks:
  • Free Yellowstone & Grand Teton National Park pass
  • Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
  • Access to discounted services at Yellowstone Medical Clinics operated by STGi.
  • Employee discounts at local gateway communities
  • Retail, Lodging and Travel Discounts
  • $350 Referral Bonus Program
  • The adventure of a lifetime!
Responsibilities:
  • Lead and advise seasonal management teams on HR policy, development, and communication through coaching and positive feedback.
  • Address and resolve personnel issues confidentially and professionally, providing guidance or referrals when needed.
  • Administer and oversee corrective and disciplinary actions to ensure consistency with company and legal standards.
  • Investigate sensitive matters such as harassment or discrimination, ensuring fair, timely, and policy-compliant conclusions.
  • Maintain accurate, confidential employee records and ensure timely HR documentation and communication.
  • Partner effectively with Operations, Security, Housing, and NPS to address employee concerns, investigations, and process improvements.
  • Support training, coaching, and compliance efforts for managers and supervisors in performance management and disciplinary practices.
  • Promote employee engagement and recognition programs while streamlining HR processes to enhance service and reduce liabilities.
Qualifications:
  • Minimum of three years HR experience required or three years prior management experience with Xanterra
  • HR Certification preferred.
  • Excellent oral and written communication skills.
  • Ability to persuasively and professionally guide and motivate others and to effectively communicate complex information to a wide variety of audiences.
  • Knowledge of Company policies and procedures, Park/Company guidelines and resources for cases with extenuating circumstances.
  • Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
  • Possession of valid driver’s license and safe driving history preferred

Physical Requirements include:
  • Able to walk from HR office to offices of other location department managers on a daily basis.
  • Able to remain seated for periods of 30-120 minutes or longer.
  • Able to walk and/or stand a minimum of 30 minutes at a time.
  • Able to walk up to one mile continuously.
  • Able to walk on uneven terrain, including icy and snow covered areas.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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