Assistant Maintenance Director

CWS Purpose: “Enhancing Lives the CWS Way”

CWS Values:

Honoring Our Word

Do what you say you will do.

Employ thoughtful and careful consideration when making a commitment.
Take ownership of your commitment.
Follow through on promises consistently.

Ethical Dealings are Paramount

Do the right thing all the time, every time.

Be open and honest in all situations, especially when it’s difficult to be so.
Respect confidentiality and protect privacy.
Put other employees, residents, and investors before yourself.
Charge fair and appropriate fees to our investors.

A Respect for People

Treat others the way you want to be treated.

Use honest, thoughtful, and specific communication.

Be responsible for how you are heard.
Be transparent and inclusive.
Share information timely and consistently.
Have empathy — search for the truth and be intentionally slow to understand.

Requirement for Profitability and Sustainability

Bring value to our employees, residents and investors in a company designed for the long term.

Promote mindful spending.
Be efficient.
Be forward thinking.
Grow with courage.
Be team oriented.

A Demand for Excellence with a Sense of Urgency

Be intentional. Be accurate. Be timely. CARE.

Go above and beyond.
Get after it.
Hold yourself and each other accountable.
Inspect what you expect.
Communicate what matters most.

Delight the customer.

What’s Your Purpose?

Enhance | Serve | Resolve

What You Will Do

The Assistant Maintenance Director is a combination of both hands-on maintenance and customer service. While you enjoy the hands-on work of completing service requests, it is your unparalleled leadership that sets your performance apart. Your maintenance, construction or general labor background provides you the skills to handle maintenance tasks, while your customer service skills ensure CWS residents are beyond satisfied.

CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of

Assist with leading maintenance team
Prepare make-ready apartments
Complete service requests
Maintain inventory and shop organization
Perform common area maintenance
Participate in preventative maintenance program
Participate in resident satisfaction programs
Communicate with customer, residents, investors, vendors, leadership, and CWS team members
Participate in the CWS Risk Management Program and Safety Programs

What You Bring To Us

High School diploma or GED (preferred)
Yardi software experience (preferred)
EPA, HVAC I & II, CPO and local certifications (required)
Minimum 1-2 years previous full-time work experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
Apartment maintenance (preferred)
Possess a valid driver’s license and current automobile insurance (required)
Own a basic set of hand tools (required)

Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
Basic computer skills
Able to adhere to set and variable work schedule, including weekends and emergencies as required
Able to adhere to company policies, procedures, and practices
Able to establish and maintain effective working relationships
Able to maintain a professional and ethical atmosphere
Possess supervisory/managerial skills
Able to perform work responsibilities at locations other than “home” property
Able to travel within major metropolitan areas and may be required to attend company functions in other cities
Able to respond to emergency calls outside of normal business hours

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