Assistant Manager

Job Summary:

The Assistant Manager supports the Manager in overseeing daily operations, ensuring team productivity, maintaining service standards, and driving business goals. This role acts as a bridge between frontline staff and upper management, contributing to strategic planning and operational excellence.

NOTE : MINIMUM 3TO 4 YRS EXPERIENCE IN TRAVEL FIELD

Key Responsibilities:

• Assist in planning, organizing, and supervising daily operations
• Monitor staff performance and provide coaching or feedback
• Ensure compliance with company policies, procedures, and standards
• Handle customer inquiries, complaints, and escalations professionally
• Support inventory management, budgeting, and cost control
• Prepare reports and analyze performance metrics
• Coordinate with other departments to ensure smooth workflow
• Lead team meetings and training sessions
• Step in for the Manager during absences or peak periods Skills & Qualifications:Essential SkillsPreferred Qualifications Leadership & team managementBachelor’s degree in Business or relatedCommunication & interpersonalExperience in supervisory rolesProblem-solving & decision-makingKnowledge of [industry-specific tools]Time management & multitaskingCertification in [e.g., Lean, Six Sigma] Performance Metrics:
• Staff productivity and engagement
• Customer satisfaction scores
• Operational efficiency
• Budget adherence and cost savings
• Compliance and audit results

Work Environment:

• Fast-paced and dynamic
• May require weekend or evening shifts
• Hybrid or on-site depending on industry

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Work Location: In person