Position: Pizza Hut Assistant Restaurant General Manager (ARGM)
Job Summary:
Reports to Restaurant General Manager –
Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.
Duties/Responsibilities
-
Assist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in Restaurant
-
Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
-
Maintain Excellent Customer Service Standards
-
Enforce and Follow Pizza Hut Service Principals
-
(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
-
Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
-
Ensure All Team Members Have the Tools and Knowledge Necessary for Success
-
Develop a Store Team that Has High Customer Satisfaction Results
-
Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts
-
(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
-
Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)
-
Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
-
Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution
-
Compliant with All Laws and Regulations
-
Ensures a Safe Work Environment is Provided in Restaurant
-
Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
-
Brand Steward for Pizza Hut Brand
-
Assist RGM with Restaurant Calendar
-
Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team
-
Manages and adheres to Employee Handbook and Policies
-
Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
-
Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
-
Other Duties as Assigned
Training/Requirements.
-
Be A Customer Maniac! - All Roles
-
ServSafe Certified
-
Lead On! Shift Leader
-
Proficient at Microsoft Office
-
Lead On! Restaurant General Manager and Computer basics
-
Reliable Transportation
-
Communicate, give feedback in positive manner
-
Valid Driver's License Preferred
-
National Sex Offender Registry Check
-
Motor Vehicle Record
-
MSM Courses 7-9