Job Description
We are seeking a detail-oriented and customer-focused Assistant Manager to join our team in Canton, United States. As an Assistant Manager, you will play a crucial role in supporting daily operations, managing staff, and ensuring excellent customer service.
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Assist in overseeing daily operations and ensure smooth workflow
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Supervise and motivate team members to achieve performance goals
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Manage inventory, including stock replenishment and accurate record-keeping
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Process customer orders efficiently and accurately
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Handle customer inquiries and resolve issues in a professional manner
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Operate and maintain equipment as required
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Conduct regular quality checks to maintain high standards
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Assist in training and developing new team members
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Implement and maintain company policies and procedures
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Collaborate with the management team to improve operational efficiency
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Prepare and analyze reports on various aspects of the business
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Ensure compliance with health and safety regulations
Qualifications-
Proven experience in a supervisory or assistant manager role
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Strong leadership and team management skills
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Excellent customer service and interpersonal skills
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Proficiency in operating relevant equipment and computer systems
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Solid mathematical skills for inventory management and financial tasks
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Strong verbal and written communication abilities
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Demonstrated problem-solving and decision-making skills
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Ability to multitask and prioritize in a fast-paced environment
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Detail-oriented with a focus on accuracy and efficiency
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Experience in conflict resolution and handling customer complaints
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Familiarity with inventory management systems and practices
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Flexibility to work various shifts, including weekends and holidays as needed
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High school diploma or equivalent; associate's degree in business or related field preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.