Assistant Manager

JD for Branch/Hub Manager – Operations -

About the Role:

• Responsible for overall operational performance of the assigned 5-6 branches, ensuring reliable daily execution, service quality and customer satisfaction.
• The role involves managing operational challenges, coordinating with cross-functional teams, and driving process discipline to enhance service performance and network efficiency.

Key Responsibilities

• :Monitor daily operational performance and process adherence across 5-6 branches
• .Ensure service reliability and timely resolve operational exceptions across pickup and delivery
• .Ensure docket quality from weight correctness upload, Drive documents and POD Hygien
• eManage field operations teams and optimize resource deployment

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Skill

s:Operational Execution, Daily Monitoring, Stock & Inventory Management, Retail Growth, Team Leadership, Problem Solving, Communicati

onExperienc e: 3–5 yea

rs