Assistant manager -Academics & Operations

Urban Scholar Education Centre is a rapidly growing education center in Qatar, offering high-quality academic support and skill-development programs for students. We are looking for a dynamic and experienced Assistant Manager – Academics & Operations to join our leadership team and contribute to the center's growth and excellence.

Key Responsibilities:

Academic Management

• Oversee daily academic activities, scheduling, and class allocations.
• Monitor teacher performance and ensure high-quality teaching standards.
• Support curriculum planning and implementation across all subjects.
• Coordinate assessments, progress reports, and student evaluations.
• Ensure academic policies, guidelines, and standards are followed consistently.

Operations & Administration

• Manage centre operations, including registrations, enquiries, and parent communications.
• Supervise front-desk, telecaller, and support staff to ensure smooth functioning.
• Maintain attendance records, class schedules, and operational documentation.
• Assist in managing centre resources, classroom readiness, and learning materials.
• Coordinate with HR for teacher recruitment, orientation, and training.

Customer Relations & Growth

• Handle parent meetings, feedback discussions, and service-quality improvement.
• Drive enrolments by supporting marketing and sales teams.
• Maintain a high level of customer satisfaction through timely support and communication.

Requirements:

• Relevant degree
• Minimum 2–4 years of experience in academic coordination, operations, or similar management roles.
• Strong communication, leadership, and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Prior experience in an education centre or school is an advantage.
• Locally available candidates in Qatar preferred.

Job Types: Full-time, Permanent

Pay: QAR2,500.00 - QAR4,000.00 per month