<div>
 <ul>
  <li>
   Manage the process and take corrective steps where necessary or make incremental improvements
  </li>
  <li>
   Provide coaching and feedback to team members to enable them to improve their performance
  </li>
  <li>
   Assist new hires such that they are productive on the floor in the shortest possible time frame
  </li>
  <li>
   Handle escalations
  </li>
  <li>
   Provide inputs on process and system to the team members
  </li>
  <li>
   Client Interaction, where required at the level of Supervisors
  </li>
  <li>
   Ensure compliance with internal policies and procedures, external regulations and information security standards
  </li>
  <li>
   Continue to build additional knowledge and understanding of the client&rsquo;s business
  </li>
  <li>
   Perform other duties as needed
  </li>
 </ul>
</div>


Assistant Manager - Brand Marketing-Back Office-Customer Service

Join EXL and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.