Assistant Manager - Business Banking Advisory

Job Description

Job Responsibility:

• Effectively identify and respond to Business Banking client needs.
• Ensure completion of client transaction in timely and quality manner.
• Support the quality initiative by reducing transaction defeats and cycle time.
• Incorporate EIB values into all activities.
• Add value to our clients through delivering on our EIB Banking experience.
• Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
• Solid Knowledge of products and services.
• Address customer problems and complaints to achieve satisfactory resolutions.
• Resolve client problems and respond to inquiries quickly and effectively.
• Adhere to legal, corporate and regulator procedures.
• Apply and comply with relevant processes, procedures and controls to meet the unit’s needs while providing efficient service to customers.
• Assists staff on a day to day basis by conducting research, responding to inquiries, and assisting with the development of or revisions to policies and procedures.
• Work with Department Head on the oversight of the Bank’s compliance framework within the business unit.
• Assists with audit and compliance examinations, including requesting and preparing materials.
• Provides on-going support to the front line team on ad-hoc special reviews, risk assessments, compliance reviews, and other tasks.
• Ensure compliance and completion of regulatory initiatives/remediation projects.
• Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse.
  
  

Job Skills & Qualifications:

• Relevant education with minimum of Bachelor’s Degree
• Relevant experience in similar job
  
  

What we offer you:

• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class Learning & Development platform and career development
• Generous annual leave entitlement and Private Healthcare
  
  

Preferential banking facilities for employees

About Us

EIB

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.

As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.