Assistant Manager – Client Services

Job Summary:

• We are seeking a proactive and client-focused professional to join our team as ‘Assistant Manager – Client Services’.
• The ideal candidate will play a key role in onboarding new clients, managing existing client relationships, and leading the preparation and submission of government tenders within the transportation industry.
• This role requires excellent coordination, communication, and documentation skills with a strong understanding of business operations and public sector procedures.

Key Responsibilities:

• Lead the end-to-end client onboarding process, including documentation, coordination, and internal alignment.
• Develop and maintain strong client relationships, ensuring a smooth experience from onboarding to ongoing service delivery.
• Identify and pursue new business opportunities through government tenders and bids.
• Prepare, compile, and submit tender documents, ensuring compliance with all technical and commercial requirements.
• Collaborate with operations, finance, and legal teams to ensure all client and tender requirements are accurately met.
• Maintain and update client records, tender trackers, and related databases.
• Ensure timely follow-up on proposals, renewals, and performance evaluations.

Requirements:

• Bachelor’s or Master’s degree in Business Administration, Supply Chain, or a related field.
• 2–3 years of experience in client onboarding, relationship management, or tender handling — preferably in the transportation, logistics, or freight forwarding sector.
• Proven experience in preparing and submitting government tenders.
• Excellent communication, documentation, and presentation skills.
• Strong organizational and follow-up abilities.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Ability to work independently and collaboratively in a fast-paced environment.

What we offer:

• Opportunity to work with leading multinational brands.
• A dynamic, collaborative, and creative work environment.
• Professional growth and learning opportunities.
• Competitive salary and performance-based incentives.

Job Type: Full-time

Pay: Rs85,000.00 - Rs100,000.00 per month

Work Location: In person