Assistant Manager E-Commerce

Responsibilities:

Social Media Management:

o Develop and implement social media strategies to increase brand awareness, drive engagement, and generate leads.

o Create and curate compelling content for social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.

o Manage and monitor social media accounts, including scheduling posts, responding to comments/messages, and maintaining a consistent brand voice.

o Track and analyze social media performance using analytics tools to identify trends, insights, and opportunities for improvement.

o Stay up to date with social media trends, best practices, and emerging platforms to leverage new opportunities.

E-commerce Channel Management:

o Manage e-commerce channels, including the company website and third-party platforms (e.g., Amazon, eBay, Shopify).

o Ensure accurate product listings, compelling product descriptions, and high-quality product images across all e-commerce platforms.

o Optimize product listings for search engine visibility, using relevant keywords and SEO techniques.

o Monitor and fulfill online orders, ensuring timely delivery and customer satisfaction.

o Collaborate with cross-functional teams to coordinate inventory management, pricing, promotions, and customer support for e-commerce channels.

Digital Marketing:

o Assist in developing and executing digital marketing campaigns to drive traffic, increase conversions, and achieve revenue goals.

o Implement paid advertising campaigns on social media platforms, including audience targeting, ad creation, and performance tracking.

o Collaborate with the marketing team to create and optimize landing pages, email campaigns, and other digital marketing assets.

o Monitor and analyze campaign performance using analytics tools, providing insights and recommendations for optimization.

o Stay informed about industry trends, digital marketing strategies, and emerging technologies.

Customer Engagement and Support:

o Engage with customers on social media platforms, responding to inquiries, comments, and reviews in a timely and professional manner.

o Provide exceptional customer support, addressing product-related questions, order inquiries, and resolving issues to ensure customer satisfaction.

o Collect and analyze customer feedback and preferences to identify areas for improvement and enhance the customer experience.

Requirements & Skills:

o Bachelor's degree in Marketing, Communications, Business, or a related field.

o Proven work experience as a Social Media/ E-Commerce Executive or a similar role.

o Strong knowledge and understanding of social media platforms, e-commerce channels, and digital marketing concepts.

o Experience with social media management tools, e-commerce platforms, and analytics tools.

o Proficient in content creation, copywriting, and digital design.

o Knowledge of SEO, paid advertising, and email marketing strategies.

o Excellent communication skills and ability to create engaging content.

o Detail-oriented with strong organizational and time management skills.

o Analytical mindset with the ability to interpret data and draw actionable insights.

Proactive, creative, and able to think strategically.

Job Type: Full-time

Pay: Rs75,000.00 - Rs80,000.00 per month

Work Location: In person

Application Deadline: 22/12/2025
Expected Start Date: 22/12/2025