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Assistant Manager, Employee Benefits
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.
Summary
The Assistant Manager assists with the administration of multiple health plan and life insurance benefits for active Non-Agreement members, retirees, surviving spouses and their dependents. The Assistant Manager assists with new hire orientations, the open enrollment process, ensures the accuracy and timeliness of enrollments, and responds to health and life insurance plan inquires from employees, participants, Labor, Union Representatives and other interested parties.
Roles and Responsibilities
The specifications outlined are intended to present a descriptive list of the range of duties
performed by employees in this position. The specifications are not intended to reflect all duties
performed within the job.
- Assists in the administration and management of Non-Agreement employee health benefit plans.
- Manages productivity of consultants' and vendors’ work.
- Assists with the management of all aspects of the annual health benefits open enrollment
processes.
- Coordinates activities as they relate to health benefits administration across various departments
including, Pensions, Payroll, Human Resources and Labor Relations.
- Processes and approves health benefit plan documentation, including enrollment, transfers and
terminations for employees, retirees and their dependents. Ensures plan members are
appropriately coded in various enrollment systems and proper plan deductions are withheld.
- Conducts individual pre-retirement health benefit information sessions for employees planning for
retirement.
- Presents health benefits presentations at group meetings, to individual employees and the retiree
population, as needed.
- Becomes proficient with interpreting plan design; resolves claim problems and disputes and
provides direction to insurance carriers, when appropriate.
- Assists with the completion of ad hoc requests and special projects as assigned.
- Becomes proficient with evaluating union contracts with respect to benefits plan features.
- Supports all aspects of ACA regulatory requirements.
- Maintains and secures confidential employee information as required and ensures excellent
customer service to our customers.
- Assumes the responsibilities of the Manager, Employee Benefits in their absence.
- Other duties as assigned.
Education, Experience and Qualifications
- Bachelor’s degree from a US Department of Education accredited college or university, and one
(1) year of applied experience in health and welfare benefits plan administration and
understanding of health and welfare benefit programs required. Public transportation experience
preferred.
Knowledge and Skills:
- Strong customer service, time management, communications and organizational skills required,
as is the ability to work independently and to work effectively with employees at all levels of the
organization including management and union members.
- Proficient in the use of Microsoft Word, Excel, and Power Point preferred.
At NJ Transit you will enjoy a competitive salary and excellent benefit package:
- Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
- Flexible Spending Account
- Life Insurance
- Paid Leave
- Tuition Assistance
- Pre-Tax Commuter Benefits Plan
- Retirement Plans
- 401(a) - Retirement plan with a 6% employer contribution
- 401(k) - Retirement saving plan with up to an 3% company match
- 457(b) - Deferred Savings Plan
NJ TRANSIT is an Equal Opportunity Employer.
Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST
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