Assistant Manager – Finance Excellence- Dubai Holding Group Services

About Dubai Holding Group Services:

Group Services is Dubai Holding’s shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance.

Group Services is dedicated to transforming operations, elevating service quality and cultivating specialised teams focused on excellence and innovation.

Group Services comprises of:

Group Services Procurement delivers end-to-end value through strategic sourcing, supplier management, and contracting. Enabled by advanced technology, streamlined processes, strong governance, and data-driven insights, it ensures responsible sourcing, cost efficiency, and operational excellence.

Group Services Finance manages financial transactions, budgeting, and reporting to ensure strong fiscal health and cash flow. It empowers informed decision-making through insights that drive sustainable growth and profitability.

Group Services Human Capital manages the full employee lifecycle, ensuring a smooth journey from recruitment to offboarding while fostering a culture that values and supports people—the Group’s greatest asset.

Empowering talent for the future:

Group Services’ greatest strength lies in its people; their collective capabilities serve as the driving force of the company. Dedicated to creating a vibrant talent hub where challenging the norm leads to innovation, collaboration fuels creativity and caring for people and partners cultivates strong relationships, Group Services aims to build a foundation for sustained success.

As a business that views success as a shared journey and celebrates every achievement along the way, Group Services offers the opportunity to grow, develop skills and make a meaningful impact.

Dubai Holding Group Services proudly supports a diverse portfolio of companies:

• Dubai Holding Real Estate

• Dubai Holding Entertainment

• Dubai Holding Community Management

• Dubai Holding Land Estates

• Dubai Holding Hospitality

• Dubai Holding Investments

• Dubai Holding Asset Management

Role Overview

The Assistant Manager – Finance Excellence will be responsible for leading the integration of technology solutions and driving continuous improvement initiatives within GS, while specializing in Procure-to-Pay (P2P) operations . This role focuses on optimizing financial processes through the strategic use of technology, data analytics, and automation, while spearheading process improvements to enhance operational efficiency, accuracy, and service delivery.

The candidate will collaborate with cross-functional teams to implement innovative solutions, streamline operations, and ensure that the finance function remains agile and aligned with business objectives. Key priorities include process optimization, root cause analysis (RCA), and the promotion of innovation across the finance function, with a strong emphasis on P2P governance and compliance. The role will also involve optimizing automation tools, driving continuous improvement efforts, cost reduction initiatives, and ad-hoc data analysis. Additionally, the Assistant Manager will create and manage dashboards to provide insights and foresight, guiding decision-making and delivering long-term value for the organization.

About the Job:

Here's your chance to step into the role of Assistant Manager – Finance Excellence at Dubai Holding Group Services . In this position, you'll take on key responsibilities that include:

Strategic Planning:

• Set the processes, guidelines, and protocols for GS Finance Activities, to improve process architecture efficiency, governance, and control mechanisms in the collections systems.
• Support cross-functional initiatives with retained organisation on reducing costs and adding value for all finance services and activities basis business priorities Champion and drive service management to ensure effective delivery of all accounts receivable function activities, ensuring that relevant key performance indicators are monitored and achieved.
• Collaborate and manage escalations with other finance function stakeholders.
• Interface and support regulatory stakeholders during financial audits through sharing relevant information and providing clarifications as required.

Technology Integration & Innovation:

• Oversee the implementation of finance-related technologies, such as ERP systems, automation tools, and financial reporting platforms, to optimize operations.
• Lead projects related to system upgrades, digital transformations, and new technology implementations to enhance efficiency and service delivery.
• Collaborate with IT teams to ensure seamless integration of finance technologies with other business systems and platforms.
• Identify and evaluate new technology solutions that can drive automation, improve data analytics, and enhance reporting capabilities.

Stakeholder Collaboration & Communication:

• Work closely with senior leaders across finance, IT, and other business functions to align technology solutions with organizational objectives and ensure smooth project execution.
• Manage stakeholder relationships and ensure transparent, timely communication regarding project status, risks, and issues.
• Foster collaboration between teams to ensure successful adoption and integration of technology and process improvements.

Change Management & Training:

• Lead change management efforts for technology and process changes, ensuring smooth adoption and minimizing disruption to day-to-day operations.
• Develop and deliver training programs to ensure finance teams are well-equipped to utilize new systems, tools, and processes effectively.
• Provide ongoing support and guidance to finance staff on new technology and improved processes.

Risk Management & Compliance:

• Ensure that all technology and process improvements comply with financial regulations, company policies, and internal controls.
• Identify and mitigate risks associated with process inefficiencies, system implementations, and technology adoption.
• Support internal and external audits by ensuring financial systems and processes are well-documented and compliant with regulatory standards.

Continuous Feedback & Improvement Loop:

• Establish a feedback loop with key stakeholders to capture insights and suggestions for further improvements in finance operations.
• Use feedback and performance data to continuously refine processes and technology solutions, ensuring that the finance function remains agile and responsive to business needs.

Qualifications, Experience and Skills:

• Bachelor’s degree in finance, Accounting, Business Administration, Information Technology, or related field.
• A master’s degree or professional certifications (e.g., Lean Six Sigma, PMP, or similar) is preferred.
• Minimum of 4 - 6 years of experience in finance function with exposure to P2P processes and project management
• Strong understanding of Finance function and processes
• Strong understanding of finance operations (I2P, O2C, GL, financial reporting) is preferable
• Experience working in a Finance shared services is preferred
• Experience working in the Middle East region is preferred
• Experience with ERP systems (SAP, Oracle, or similar).
• Strong experience with ERP systems (SAP, Oracle, etc.) and financial technology platforms.
• Knowledge of automation tools (e.g., RPA, AI) and data analytics platforms (e.g., Power BI, Tableau).
• Proficiency in financial systems, reporting tools, and process management methodologies.