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Assistant Manager - Front Office (Night)
Doha, Qatar
Organization- Andaz Doha
Summary
Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:
Summary
Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:
- Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
- Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
- Being responsible for running shifts and supervising the team to ensure a seamless guest experience
-
Overseeing Front Office operations in the absence of the manager
- Ideally with a university degree or diploma in Hospitality or Tourism Management
- Previous experience in hotel Front Office management within the luxury segment is essential
- Excellent leadership, communication, interpersonal, and guest service skills are required
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