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Assistant Manager - Front Office (Night)

Doha, Qatar

Organization- Andaz Doha

Summary

Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:

Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
Being responsible for running shifts and supervising the team to ensure a seamless guest experience
Overseeing Front Office operations in the absence of the manager

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism Management
Previous experience in hotel Front Office management within the luxury segment is essential
Excellent leadership, communication, interpersonal, and guest service skills are required

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