Assistant Manager FSQ

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.

Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon’s mission: Every door, every day.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward

• Monitor, evaluate, and report analytical results of products, including alerting out-of-compliance results
• Assist in administering the Company's Quality Program in Accordance With Customer and company requirements
• Review and develop Process QA & FSMS procedures
• Regular review of supplier performance as per the company’s Vendor Management System
• Quality Control of all during receiving, inventory checks, and outbound
• Assist in troubleshooting product discrepancies
• Conduct environmental analysis, i.e. warehouse storage temperature
• Conduct analysis of sanitation chemicals, i.e. analysis of 100 ppm solution
• Participate in the goods hold/release system
• Conduct tasks in accordance with Good Warehousing Practices
• Assist in customer complaint resolution and communication
• Assist in the compliance with all appropriate third-party audits, such as Client and HACCP
• Create & Maintain Received and Dispatched documents, including archival storage & organization, master document storage, and certificates of analysis
• Respond to all Root Cause and Corrective Action requests directed to the Dubai FF&V warehouse
• Perform other duties as required
• Carry out cold chain facility audits for all logistics hubs and vehicles
• Maintain compliance of all Food Safety-related statutory requirements, i.e., HACCP/FSMS certification, Vehicle permits, Hub licensing and training
• Address concerns/ non-conformities raised by the Food department
• Carry out Basic Food hygiene, GMP and essential FSQ technical trainings for both Fulfillment and logistics staff

What you’ll need:

• Bachelor’s Degree in Data Science or a similar role
• Minimum 5 years of experience in E-commerce in a related field
• HACCP certification Level
• 3ISO 22000 certification
• Excellent communication skills with the ability to present information and respond to questions from customers, managers or the general publics
• Strong organizational skills, including attention to detail, time management and prioritization to achieve results
• Strong computer skills
• Ability to react quickly to changing requirements
• Laboratory Analysis
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters
• You need to be relentlessly resourceful and operate with a deep bias for action
• We need people with the courage to be fiercely original
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.