Assistant Manager – Horticulture Maintenance

We are seeking a dynamic and customer-focused Assistant Manager – Horticulture Maintenance to oversee and expand our rental operations for horticulture, gardening, and related products. The ideal candidate will be responsible for managing the complete rental cycle, maintaining strong customer relationships, ensuring product upkeep, and driving sales and business development activities. The position requires both indoor and outdoor operational responsibilities and a strong commitment to customer satisfaction and business growth.

Key Responsibilities

• Manage day-to-day rental operations and ensure smooth functioning of the rental department.
• Handle customer inquiries, quotations, bookings, contracts, and rental agreements.
• Develop and maintain strong relationships with customers and clients to ensure excellent service and long-term retention.
• Generate new business opportunities and promote rental services to increase revenue.
• Follow up with customers regarding rentals, renewals, collections, and after-sales support.
• Maintain complete records of rental transactions, customer data, product movement, and service history.
• Coordinate delivery, installation, collection, and return of rented products.
• Monitor inventory and ensure availability of horticulture items products.
• Oversee maintenance, cleanliness, and proper upkeep of rental products and equipment to ensure quality standards.
• Conduct regular inspections and arrange repairs or replacements when required.
• Prepare periodic reports on rental activities, sales performance, utilization, and customer feedback for management review.
• Coordinate with sales, operations, and accounts teams to ensure efficient service delivery.
• Support marketing and promotional activities to enhance awareness of rental services.
• Ensure compliance with company policies and maintain proper documentation for all transactions.
• Manage both indoor and outdoor operations associated with horticulture maintenance.

Qualifications & Skills

• Bachelor's degree in Business Administration, Marketing, Commerce, Agriculture, Horticulture, or a related field.
• Minimum 3–5 years of experience in operations, sales, customer service, or maintenance management.
• Strong sales and business development capabilities with a customer-oriented approach.
• Excellent communication, interpersonal, and negotiation skills.
• Sound administrative and record-keeping abilities.
• Ability to manage multiple tasks and maintain accurate documentation.
• Good understanding of inventory management and product maintenance practices.
• Proficiency in Microsoft Office and basic reporting systems.
• Ability to work independently and manage field and office operations effectively.
• Experience in horticulture, landscaping, construction, equipment rental, or retail operations will be considered an added advantage.

Pay: Rs50,000.00 per month

Ability to commute/relocate:

• Lahore: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Please list 2-3 dates and time ranges that you could do and interview.
• What is you notice period at your current job?

Education:

• Bachelor's (Preferred)

Experience:

• Relevant: 3 years (Preferred)

Work Location: In person