Assistant Manager - Housekeeping

Supervises and coordinates housekeeping attendants to ensure services are carried out efficiently and to the highest standards, including punctual reporting and correct uniform wear.

• Interacts with suppliers and contractors to ensure quality and timely delivery of services and supplies.
• Maintains detailed records of all deep cleaning activities and follows up on out-of-order rooms to ensure timely resolution.
• Conducts regular inspections of corridors, public areas, back of the house, and rooms to ensure proper cleaning and maintenance of equipment.
• Handles guest complaints according to customer feedback SOPs and reports all issues to the Director Housekeeper or Housekeeping Manager.