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Assistant Manager I
Position Title: Assistant Store Manager I
Job Identification:
- Immediate Supervisor: Store Manager.
- EEOC Class: Sales Workers.
- FLSA Status: Non-Exempt.
Salary: $22.00 Hourly
Job Summary:
The Assistant Store Manager will assist the Store Manager in the effective operation of a Goodwill Store, oversee related functions and activities, and administer company policies and procedures. They will prepare related reports, reconcile daily receipts, make bank deposits and maintain store security.
Supervisory Responsibilities:
- Manages the store in the absence of the Store Manager.
- Coordinates and oversees the day-to-day workflow of employees.
- As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.
- Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
- Assists the Store Manager in monitoring employee performance, identifying and facilitating opportunities to increase productivity and efficiency.
- Manages daily aspects of the store and its staff to ensure projects are completed and goals and customer needs are met.
- Forecast sales and order merchandise.
- Drafts, submits, and presents various performance and management reports.
- Manages inventory of store merchandise.
- Price and markdown merchandise properly; return unsold merchandise.
- Handles funds properly as required for store operations.
- Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
- Maintains store security measures and takes appropriate actions on known and suspected theft.
- Enforces safety practices and procedures and prepares related reports.
- Accepts permanent / temporary assignments in other locations at discretion of District Manager.
- Manages conflicts and resolves complaints about or within the store.
- Responsible for a neat, clean and organized store.
- Performs other related duties as assigned that would lead to successful operation of department, team, and/or mission.
Required Skills/Abilities:
- Strong supervisory and leadership skills.
- Excellent verbal and written communication skills.
- Ability to speak/read/write proficient English.
- Basic mathematical skills, as needed to make change and give refunds.
- Excellent customer service, sales, and conflict resolution skills.
- Ability to create and present ideas, reports, and budgets in various formats.
- Ability to work both independently and collaboratively.
- Excellent time management skills with the ability to assign and delegate tasks.
- Excellent organizational skills and attention to detail.
- Honesty, integrity, reliability, punctuality.
- Must be able to work any store hours (Saturday through Friday: 7:00am – 8:00pm.)
- Appropriate dress attire.
- Proficient with Microsoft Office Suite or related software.
Required Experience:
The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background.
- Valid driver license and insured/reliable vehicle.
- Background check.
Physical Requirements:
- Must work in all weather conditions.
- Must be able to traverse warehouse to observe physical inventory.
- Prolonged periods standing (up to 8 hours.)
- Must be able to lift/pull/push up to 50 pounds at times.
- Ability to bend/squat/stoop.
- Good vision.
- Ability to perform repetitive movements over long periods of time.
- Free from drug and alcohol abuse.
Equipment, machines and tools used:
- Electronic cash register/POS system.
- ROBarT System
- Smart Safe.
- Computer and telephone.
- Charge Card terminal.
- Hand truck.
- Broom, dust mop, wet mop, water bucket.
Personal Protective Equipment Used – Assigned at orientation/as needed:
- Safety belt
- Gloves
- Goggles
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