Assistant Manager IT ( AM IT )

Key Responsibilities:

1. Network Administration:

- Manage and maintain the park's network infrastructure, including Unifi AP's, routers, and switches.

- Ensure network security and stability, and troubleshoot any issues that arise.

2. Hardware and Software Maintenance:

- Install, configure, and maintain all hardware and software systems, including computers, laptops, servers, printers, and scanners.

- Perform routine maintenance and upgrades to ensure optimal performance.

3. Card Reader RFID System:

- Manage and maintain the card reader RFID system, including troubleshooting and resolving any issues.

- Ensure accurate and efficient data collection and reporting.

4. CCTV and Surveillance:

- Manage and maintain the CCTV and surveillance system, including cameras, NVR/DVR, and monitoring software.

- Ensure all cameras are functioning correctly and that footage is recorded and stored securely.

5. IT Support:

- Provide technical support to park staff and management, including troubleshooting and resolving IT-related issues.

- Develop and implement training programs to ensure staff are proficient in using IT systems.

6. Server Management:

- Manage and maintain all servers, including operating system updates, backups, and security patches.

- Ensure server performance and uptime, and troubleshoot any issues that arise.

7. Cybersecurity:

- Develop and implement cybersecurity measures to protect the park's IT systems and data.

- Monitor for potential security threats and respond to incidents in a timely and effective manner.

8. Reporting and Analytics:

- Develop and provide regular reports on IT system performance, including network usage, server uptime, and other key metrics.

- Analyze data to identify trends and areas for improvement, and make recommendations for optimization.

Requirements:

• Installation, configuration & maintenance of Servers.
• Scheduling backup of servers on NAS & external Hard Disks.
• Configure Firewall & create VLAN.
• Configure and manage the Proxy server.
• Maintain the center IT infrastructure.
• Install configure & troubleshoot Email server.
• Configure & troubleshoot surveillance cameras.
• Install & configure the InterCard ICashier POS software.
• Configures & troubleshoot the InterCard Ireaders in back office.
• Resolve the Issues of InterCard back office & ICashier.
• Manage Internet Connections and virtual telephone Exchange
• Install & manage the attendance machine/software.
• Installation, configuration and maintenance of user accounts in Active directory.
• Provide the management with correct specification of all equipment’s hardware & software required for the center as well as recommending purchases and perform installation.
• Repair & maintenance of IT equipment’s.
• Resolve the queries of staff relevant to the software/hardware and network.
• Planning future improvement.
• Any other task assigned by HOD/Line Manager

Education: Bachelor's degree in Computer Science, Information Technology, or related field.

Experience: Minimum 3 years of experience in IT, preferably in a similar environment (amusement park, hospitality, or retail).

3. Technical Skills:

- Proficient in Windows and Linux operating systems.

- Experience with network administration, including Unifi AP's, routers, and switches.

- Familiarity with card reader RFID systems and CCTV surveillance systems.

- Knowledge of server management, including operating system updates, backups, and security patches.

- Experience with cybersecurity measures, including firewalls, antivirus software, and intrusion detection systems.

4. Soft Skills:

- Excellent communication and problem-solving skills.

- Ability to work independently and as part of a team.

- Strong analytical and troubleshooting skills.

- Ability to adapt to changing priorities and deadlines.

Job Type: Full-time

Pay: Rs65,000.00 - Rs75,000.00 per month

Work Location: In person