Assistant Manager Marketing

This position will collaborate with the on-site and off-property marketing teams as well as the marketing leaders to enhance and increase bookings for Hilton Grand Vacations.

Why do Team Members Like Working for us?

We offer an excellent benefits package to our full-time Team Members that include:

• Pay rate is $54,880 per year, plus commissions and bonuses governed by a compensation plan. Assistant Marketing Managers have targeted annual earnings of $98,000 per year, with some Team Members earning substantially more based on their individual performance.
• Medical, Dental, and Vision insurance from Day One
• Generous Paid Time Off Program including Paid Sick Days and Parental Leave
• 401k savings plan with company match, Life insurance, Company stock purchase program
• Tuition reimbursement for continuing education on job related degree and certification programs
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Assistant Marketing Manager will work a flexible schedule to include weekends and holidays.

As an Assistant Manager Marketing, you will be responsible for :

• Provides, and is responsible for supervision of Marketing Representatives and Guest Ambassadors at on-site and off-property locations.
• Assists the Marketing Management team with day-to-day operations, including maintaining and increasing the number of guest contacts and bookings, staff assignment and scheduling.
• Supports the team to achieve budget and regional/corporate objectives and ensure timely delivery of targets and goals.
• Develops marketing programs and methods to maximize bookings at on-site and off-property marketing desks.
• Coaches Marketing Representatives and Guest Ambassadors on performance; completes documentation and issues verbal and written disciplinary actions as appropriate.
• Ensures Marketing Representatives and Guest Ambassadors provide quality customer service.
• Responsible for conducting daily informational, motivational and/or training meetings with team members.
• Must have knowledge of Marketing Representatives job functions including booking tours, servicing guests, or sell activities.
• Makes recommendations to Marketing Management to control tour flow (e.g. changes to income qualification, changes to tour gifting levels, etc.).
• Responsible for lead generation and lead management (e.g. assigning and monitoring)
• Knowledgeable of company systems and software and provides reporting and insights
• Performs any reasonable request by management that supports the department's mission and goals

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma or equivalent
• Able to work flexible schedules including mornings, evenings, weekends and holidays
• Minimum of 2 years marketing or sales work experience
• Minimum 6 months of people management and/or experience leading a team in a sales or marketing environment
• Knowledge and effective application of MS Office programs including Word, Outlook and Excel.
• Good interpersonal skills.
• Proven track record to resolving customer service issues.
• Required to supervise multiple duties in a fast-paced environment.
• Reliable transportation needed.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS/Bachelor's Degree
• 2+ years people management experience in a sales or marketing environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.