Assistant Manager – Merchandising (Home Textile)

Responsibilities

• Manage customer accounts and serve as the primary point of contact for buyers regarding product development, order execution, and routine correspondence.
• Handle merchandising activities for woven and value-added home textile products from development to shipment.
• Coordinate with production, planning, sourcing, quality, and logistics teams to ensure timely execution of orders.
• Prepare costings, quotations, order plans, and maintain all merchandising documentation.
• Follow up on sample development, approvals, and customer requirements.
• Monitor order progress, identify potential risks, and proactively resolve issues to ensure on-time delivery.
• Develop and maintain strong relationships with existing customers while ensuring high levels of customer satisfaction.
• Support business development initiatives by identifying opportunities within existing and potential accounts.
• Analyze customer requirements, market trends, and product opportunities to support business growth.
• Collaborate with design and product development teams to introduce innovative and value-added products to customers.
• Prepare and present order status reports, business updates, and customer performance reviews.

Requirements

• Bachelor’s degree in Textile Engineering, Textile Sciences, Business Administration, or a related field.
• 4–6 years of relevant experience in Home Textile Marketing & Merchandising.
• Strong knowledge of woven and value-added home textile products.
• Sound understanding of textile manufacturing processes including weaving, processing, stitching, and finishing.
• Experience in handling international buyers and managing order execution independently.
• Strong commercial acumen with exposure to costing, negotiations, and customer management.
• Excellent communication, coordination, negotiation, and analytical skills.
• Proficiency in MS Office and ERP systems.

Education:

• Bachelor's (Preferred)

Experience:

• of experience in Home Textile Marketing & Merchandising.: 4 years (Preferred)

Work Location: In person