Assistant Manager New Model Launch Marine Ops

Job Purpose

Leadership role responsible for execution quality and timing, ensuring assigned new products are validated, compliant, and operationally ready for successful U.S. market introduction, while directly supervising the Rigging & Parts Specialist to ensure rigging and component readiness, system accuracy, and inventory alignment. This position supervises the activities that drive the unit’s objectives & initiatives by managing resources and operations of the New Model Marine team. The role also leads warehouse recovery activities for service campaigns and safety recalls by coordinating inventory holds, in‑house repair execution, and return‑to‑sale readiness to protect product quality and customer trust.

Key Accountabilities

• Overseeing new model launch and support – Lead operational readiness for all assigned new product introductions from pre-launch validation through post-launch support.
• Field Testing & Issue Identification – Coordinate and participate in field testing to identify performance, durability, and serviceability risks prior to market release.
• Service & Technical Feedback Loop – Document, analyze, and communicate early service issues and corrective actions with engineering, service, and operations teams.
• Training Enablement Support – Support the sales and service training teams with product knowledge, demonstrations, technical data, and launch materials.
• Warehouse Project Coordination – Plan and coordinate warehouse campaigns, logistics alignment, and cross-department execution.
• Supervising, goal-setting & PPR management-for Rigging Specialist role

Qualifications, Experience, and Skills

• Bachelor’s degree in Engineering (Mechanical, Electrical, Manufacturing, or related field) OR equivalent demonstrated technical/product operations experience
• 8+ years (or 8+ years for engineering-heavy emphasis) in one or more of the following: product quality/validation, manufacturing engineering, field service/technical support, product operations, or warehouse/campaign project operations, 10 years of experience in unrelated field w/degree, 12 years of experience in a related field w/no degree.
• Experience working with mechanical or electro-mechanical products and hands-on evaluation/testing
• Strong technical troubleshooting, problem-solving, and root cause analysis capability
• Ability to interpret technical documentation, specifications, and service bulletins; translate findings into clear actions
• Strong project coordination, timeline management, and cross-functional communication skills
• Comfort working across office/warehouse/testing environments with a bias for action and attention to detail
• Leadership/supervision experience(preferred but not required)

Job Dimensions

Decisions Expected

Working Conditions

• Travel 25-40%
• Ability to safely tow, launch and operate marine vessels
• Select weekend travel and work may be required based on business needs.