Assistant Manager Operations & Marketing

Assistant Manager & Social Media Coordinator at Birdcast Studio

Job Overview

Birdcast Studio is hiring a proactive and highly organised Assistant Manager & Social Media Coordinator to support daily operations, client communication, bookings, and social media execution.

This role requires someone who is confident with people, fast at problem-solving, and experienced in short-form video editing and social media trends.

You will be the main point of contact for clients and a key support for studio operations, marketing, and sales.

Key Responsibilities:

Client Communication & Sales

• Handle all incoming calls, WhatsApp inquiries, and emails
• Convert inquiries into confirmed bookings
• Confidently explain and sell Birdcast services
• Upsell additional services (editing, reels packages, add-ons)
• Maintain strong relationships with clients before, during, and after shoots

Operations & Booking Management

• Manage the studio booking calendar
• Coordinate with the internal team on shoot schedules
• Ensure clients receive reminders, instructions, and confirmations
• Oversee client check-ins and ensure smooth studio experience
• Assist management with day-to-day operational tasks

Business Administration

• Prepare and send invoices
• Track payments and follow up when needed
• Communicate all billing updates with the accountant
• Update service decks, presentations, and pitch materials
• Maintain organized internal documents and workflow systems

Marketing & Social Media Execution

• Follow and execute the monthly social media strategy
• Upload and schedule posts on Birdcast Instagram & LinkedIn
• Edit short-form videos in CapCut (reels, promos, behind-the-scenes)
• Write basic captions and publish content consistently
• Stay up-to-date with social media trends and platform algorithms
• Assist in filming simple content when needed

Required Skills & Experience

• Strong CapCut editing skills (must know how to edit reels efficiently)
• Solid understanding of social media platforms, trends, and algorithms
• Excellent communication and people skills
• Confident in speaking with clients and comfortable selling services
• Highly organized and detail-oriented
• Fast learner with strong initiative
• Ability to multitask and work in a fast-paced environment
• Professional and reliable work ethic
• Comfortable using Canva for pitch decks and updates
• Good understanding of video editing softwares (capcut)

Why Work at Birdcast?

• Work inside a creative, fast-growing video production environment
• Learn from the Creative Director who has 30 years broadcast experience (BBC, Sky News, Cartoon Network, Bloomberg etc)
• Learn real skills in podcasting, content creation, and video production
• Hands-on role with room for growth and responsibility
• Opportunity to help shape the client experience and studio operations

Job Type: Full-time

Pay: AED6,000.00 - AED7,000.00 per month