Overview:
This is a Foodservice Analyst role for all contract setups and payments (current, renewal and new contracts). Role will include contract management, expired tactics and all payments. Creating a strong relationship with Sales (KAM/FSRs) and Finance. This role requires analytical thinking, flexibility to adapt to changes, proactiveness and relationship-building skills.
Responsibilities:
Ensure accurate and timely delivery of tasks outlined below
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Build a working relationship with division teams and understand the work to be completed
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Work closely with the current HBS West Division FS team as well as with PBNA Division SMEs to learn the contracts, payments and legal processes and details
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Request, review and maintain files
CONTRACT SET UP & MAINTAINENCE (process steps may vary by Division based on Finance requirements)
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Review BAM vs Contract
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Contact the contract owner/FSR with a list of items that do not align with the BAM
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Using Finance approval email, setup contract as written
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Setup the contract's tactics in TPM
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Estimate combined DSD & PDP annual rebate payments per Sales Location based on BAM
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Add FOBO information in the tactics to include their portion of the payment(s)
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Verify if there is OTS funding supporting this contract
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Ensure documentation is saved for all funding
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Add the supplier number to the tactics and roll all tactics for the term of the contract
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Send email confirmation to contract owner of completed TPM setup
CONTRACT SET UP & MAINTAINCE- 3POs or Third-Party Operators (process steps may vary by Division based on Finance requirements)
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Setup 4 quarterly BASE tactics for all B&C set at a rate determined by Finance
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Weekly reports are sent to the Sales Team with performance status and SKU requirements
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The accrual rate is adjusted based on performance and forecast 2-3 days before quarter-end
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A final report for the quarter is distributed to Sales and TPM Teams
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Did the customer have net revenue growth to earn a payment
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Did the customer meet all the SKU requirements
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Contact Sales Team to inform them that SKUs were missed
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Payment is denied and tactic moves to Completed status
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Print a pdf of the Finance report and attach as backup to the payment in TPM
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Adjust the amount to match the report from Finance and approve the payment
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Send email confirmation to contract owner and Channel Manager of approved payment
CONTRACT ROLL OVER (process steps may vary by Division based on Finance requirements)
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Quarterly check whether customer contract has a VTH (Volume Threshold) or auto renewal clause
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Is VTH (Volume Threshold) met by the customer
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The backup report is attached based on which the rollover period is determined
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Rollover is created in the TPM for all the rebates tactic
PAYMENTS (process steps may vary by Division based on Finance requirements)
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Monitor all pending payments in TPM. Manual and volume based Payment require Hub to interact for payment.
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What is the payment type? (PDP or Dual DSD & PDP)
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Lookup the distributor name by pulling a PDP report in ERT
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Request a volume report from the KAM providing the COF, delivery address, distributor name and specific timeframe
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The report is formatted and the payment calculations are added for backup
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Run a DSD volume report and add volume to payment calculations if needed
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Is a volume or net revenue report needed to validate the payment? (adjustable lump sum or rebates)
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Assigned to Sales Team runs the DSD ERT report, formats it and calculates the payment
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Request a volume report from the contract owner providing the FOBO name, delivery address and specific timeframe
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The report is formatted and the payment calculations are added for backup
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The FOBO payment request is adjusted and completed in TPM with a new payment dropping the next day
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Does the automatic payment (Advance and EOY) in TPM need to be adjusted
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Contractual lump sum payments not tied to performance requirements are moved to KAM Manager Review status
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Standard in arrears payments (typically EOY) are adjusted based on the backup report and moved to KAM Manager Review status
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The backup report is attached to the payment and it's moved to KAM Manager Review status
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The SPA-Finance Team creates the manual payment, attaches the invoice (i.e. Marketing fund) and moves the payment to KAM Manager Review status
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Email is sent to contract owner and Channel Manager with any backup documents and confirmation of approved payment
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Notes are added to the LTA or tactic to avoid accidental approval until the payment is ready for
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Reminder emails are sent to the contract owner and Channel Manager on a Period basis asking for status of payment until completed
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If the payment will never be paid, the payment is denied and the tactic is closed
Qualifications:
- 3-4 years of experience as junior/mid-level analytics professional with experience, preferably in a leading consumer goods company
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Bachelors in finance or economics
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Strong knowledge of MS Office programs specifically Excel
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Have 1+ years’ experience using SAP & Oracle platforms
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Propensity to learn PepsiCo software systems
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Highly organized and responsive, with ability to work to SLAs and tight deadlines
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Best-in-class time management skills, ability to multitask, set priorities and plan
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Excellent written and oral communication skills; proactively communicates using appropriate methods for situation and audience in clear, concise and professional manner
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Ability to provide superior customer service
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Language Skills – Fluent English