Assistant Manager-People and Change

Core Responsibilities

JOB DESCRIPTION

Support the end-to-end delivery of Organization Design and Workforce Planning workstreams, ensuring deliverables meet quality standards, timelines, and client expectations.
Conduct organizational diagnostics including spans and layers analysis, role and responsibility reviews, operating model inputs, and identification of efficiency opportunities.
Develop organization design artefacts such as design principles, organization structure options, role profiles, governance and decision-rights (e.g., RACI) models.
Build and maintain workforce planning models (demand, supply, capacity, capability and scenario planning) and translate outputs into actionable insights.
Plan and support facilitation of client workshops/interviews; synthesize findings into structured problem statements and recommendations.
Support preparation of implementation plans, roadmaps, and workforce transition plans, including risk/issue tracking and mitigation actions.
Prepare executive-ready materials (reports, dashboards, and presentations) with strong story lining and attention to detail.
Coordinate day-to-day project management activities for assigned workstreams including work planning, progress tracking, and status reporting.
Coach and review work produced by junior team members; provide constructive feedback and contribute to team development.
Support business development through research, proposal drafting, development of credentials/case studies, and preparation of presentation materials.
Contribute to development and refinement of methodologies, tools, and intellectual capital relevant to Organization Design and Workforce Planning.

Professional Experience And Requirements

4 years of relevant consulting experience, with at least 3 years focused on Organization Design and/or Workforce Planning and analytics.
Prior Big 4 consulting experience is mandatory, with demonstrated delivery of client-facing engagements and production of executive-level outputs.
Experience conducting organizational diagnostics (spans/layers, role clarity, governance) and developing target organization structures and role profiles.
Experience building workforce planning models and scenarios using quantitative and qualitative inputs; ability to interpret data and communicate implications.
Strong project management capability including workplan management, milestone tracking, RAID management, and coordination across stakeholders.
Strong interpersonal skills and ability to build relationships with diverse internal and external stakeholders.
Strong analytical and problem-solving skills with high attention to detail and quality control.
Proactive, resilient, and adaptable to dynamic and challenging client environments.

Educational Qualifications And Certifications

Bachelor’s Degree in Human Resources, Psychology, Business Management, Engineering, or a related discipline.
Professional certifications are an advantage (e.g., organization design, workforce analytics, project management, change management).

Technical Competencies

Organization Design & Operating Model Analysis (spans/layers, role clarity, governance)
Workforce Planning & Analytics (demand/capacity, scenario planning, capability modelling)
Data Analysis & Interpretation (quantitative and qualitative synthesis)
Consulting Methodologies & Structured Problem-Solving
Project Management (workplanning, RAID, stakeholder coordination)
Presentation & Report Writing (storylining, executive-ready outputs)
Proficiency in MS Office Tools (Excel, PowerPoint, Word); analytics tools exposure is a plus

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