Job Responsibilities:
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Initiate, assess, and manage change controls related to facilities, equipment, materials, processes, documents, and systems.
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Ensure proper risk assessment, impact analysis, and timely closure of change controls in compliance with ICH Q10 and WHO guidelines.
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Liaise with cross-functional departments to evaluate proposed changes and ensure adequate controls are in place.
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Oversee the logging, classification, and evaluation of deviations from approved processes and procedures.
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Lead cross-functional teams in conducting thorough
root cause analysis (RCA)
using scientific tools and methodologies.
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Ensure deviations are investigated, documented, and closed within defined timelines, with appropriate corrective and preventive actions.
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Ensure CAPAs are properly identified, implemented, tracked, and verified for effectiveness.
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Monitor trends in deviations, complaints, and audit findings to proactively identify areas for improvement.
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Facilitate CAPA boards or review meetings and maintain compliance with ICH Q10 principles of pharmaceutical quality systems.
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Apply systematic problem-solving tools such as
5 Whys
,
Ishikawa diagrams
, etc. to identify true root causes.
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Train and mentor staff in effective RCA practices to strengthen the culture of quality and compliance.
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Conduct and review risk assessments (as per ICH Q9) to support decision-making for deviations, changes, and CAPAs.
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Implement risk mitigation strategies and monitor effectiveness over time.
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Support development and periodic review of risk management plans for critical processes and systems.
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Review completed batch manufacturing records (BMRs), quality control results, and associated documentation for compliance.
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Ensure that only conforming products are released, and that batch release meets applicable regulatory and internal quality standards.
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Ensure adherence to
Good Documentation Practices (GDP)
and review of SOPs, protocols, and reports.
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Support document control activities and ensure that controlled documents are maintained, revised, and distributed appropriately.
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Participate in data integrity initiatives and ensure records are attributable, legible, contemporaneous, original, and accurate (ALCOA+).
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Prepare and present QMS-related data and documents during internal audits and external inspections.
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Assist in timely closure of audit findings and implementation of sustainable improvements.
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Promote a culture of continuous improvement within the QA-QMS team.
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Identify trends and systemic issues using QMS metrics and propose preventive strategies.
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Conduct QMS training for site personnel to enhance compliance awareness.
Required Experience, Knowledge & Skills
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Master’s degree in Chemistry, Applied Chemistry, Pharmaceutical Sciences (Pharm-D), or a related field.
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6-8 years of experience in Quality Assurance & Compliance in a pharmaceutical manufacturing environment.
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In-depth knowledge of WHO GMP, ICH Q8, Q9, Q10, and other applicable global regulatory standards.
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Strong working knowledge of investigation techniques, CAPA effectiveness checks, and compliance management.
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Hands-on experience with QMS software tools and electronic documentation systems is preferred.
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Excellent analytical, communication, and documentation skills.
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Ability to work independently and collaboratively in a fast-paced environment.
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Detail-oriented with a strong compliance and continuous improvement mindset.