Assistant Manager (Sales Ops)

WWCO Deal Acceleration Desk (DAD) Leader Job Description

Job Title:

Assistant Manager / Deputy Manager (G3L1 / G3L2)

BU & Process Name:

Worldwide Commercial Ops (WWCO) – Deal Acceleration Desk

Job Description:

• Lead multiple teams with in DAD Organization and other teams.
• Ability to develop project plans, assign tasks, and monitor progress to ensure tasks are completed on schedule
• Provide support and guidance to Sales on best practices for deal management and contract structuring.
• Shepherd and project manage deals through the sales cycle and internal approval process in collaboration with the appropriate cross-functional teams.
• Identify and document deal making policies in support of the contracting process.
• Serve as point of contact and subject matter expert on deal policies including contract terms, fallbacks, product configurations and business terms.

Duties & Responsibilities:

• Collaborate with cross-functional teams (Pricing, Legal, Finance, Product, etc.) providing advice and deal insights to build scalable, efficient processes; drive improvements in policies, processes and systems to help increase Sales and Seller productivity.
• Manage post-sale transition to ensure Sales to Implementation cycle is efficient and seamless.
• Conducts and coordinates financial, market, operational and related research on clients to audit and adjudicate deal value, sizing, and disputes.
• Analyzes historical pricing and provides recommendations and guidelines to sales leadership.
• Prepares analytical models, calculators, etc. to evaluate strategic pricing decisions.
• Manage and analyze data at both client and deal level that ensures accuracy and compliance with Sales and Service customer onboarding policies/procedures
• Cultivate strong partnerships with your peers in cross-functional teams (sales, implementation, clients) to ensure Sales to Implementation cycle is efficient and seamless.
• Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.

Technical/Functional Skills:

• 7 - 10 years of business operations, customer operations, sales operations experience or systems integration environment
• Understanding of ADP Business and Products is a must, exposure to Finance, Sales Ops, System Integration is an added plus.
• Ability to assess problems in a structured fashion and identify key issues to solve.
• Work well under pressure, with intense prioritization along with timely and transparent communication.
• Excellent written and verbal communication skills.

• Ability to partner with Sales and other internal cross-functional teams, such as Finance, Legal, and Pricing.
• Ability to work in a fast-paced, performance-based environment and meet deadlines.

Required Skills:

• Ability to contribute in multiple projects simultaneously with deadlines and Work independently and proactively drive issues to resolution.
• Excellent understanding of visualization techniques
• Excellent interpersonal and relationship management skills.
• Critical Thinking: Data story telling must look at the numbers, trends, and data and come to new conclusions based on the findings.
• Excellent communication skills (verbal & written)
• Strong motivational, organizational & time management skills
• Flexible, adaptive & proactive
• Ability to work in alignment with the implementation/operations/service and Product/GPT teams.
• Willingness to work in different time zones
• Strong Excel, Sales Enablement Tools (Salesforce CRM, GONG, Seismic, etc.), MSWord and PowerPoint skills.

Education Qualification:

Any Bachelor’s Degree / MBA