Assistant Manager Talent & Culture

Department: People & Organization

Reports To: Executive Manager – Talent & Culture

Grade: OG-1

No of Position: 01

Location: Head Office (Islamabad)

What is Assistant Manager Talent & Culture - MMBL?

The Assistant Manager – Talent & Culture supports the execution of the Bank’s succession planning framework, performance analytics, talent data governance, and P&O digitalization initiatives.

This role works closely with all People & Organization (P&O) functions to enhance succession visibility, manage flight risk exposure, strengthen performance governance, and enable data-driven workforce decision-making across the organization.

What Assistant Manager Talent & Culture Does - MMBL?

Succession Planning, Critical Role & Flight Risk Management

• Maintain and update the Bank’s critical role inventory in collaboration with business leaders.
• Support succession planning processes and track bench strength and readiness levels.
• Identify succession gaps and talent exposure risks across business units.
• Conduct flight risk analysis using performance, tenure, engagement, and mobility data.
• Highlight high-risk critical roles and provide insights to support retention strategies.
• Maintain structured succession dashboards and periodic leadership reporting.

Talent Data & Dashboard Management

• Develop and maintain interactive Talent Dashboards using Tableau / Power BI.
• Leverage Data Lake and centralized Data Warehouse (DWH) for workforce analytics.
• Collaborate with DWH and Data Engineering teams to extract, structure, and validate HR datasets.
• Track KPIs including succession coverage, attrition trends, flight risk indicators, internal mobility, workforce stability, and performance distribution.

Performance Management & Deep-Dive Analysis

• Conduct quarterly and annual performance deep-dive analysis across functions and branches.
• Analyze rating distribution trends, calibration outcomes, and performance integrity.
• Track correlations between performance ratings, promotions, compensation, and attrition.
• Identify performance gaps and provide structured insights to HRBPs and leadership.
• Prepare executive-ready dashboards and reports for management review.

Employee Engagement & Talent Support

• Support execution of employee engagement surveys, talent programs, and culture initiatives.
• Contribute to culture-building activities aligned with organizational values.

P&O Digitalization & Governance

• Support digital enhancement of the Performance Management System (PMS).
• Assist in automation of workflows and integration within HRMS platforms.
• Ensure compliance with P&O governance frameworks and internal policies.
• Maintain confidentiality and secure handling of sensitive employee data.

What are we looking for and what does it take to be Assistant Manager Talent & Culture - MMBL?

Education

• Bachelor’s or Master’s degree in HR, Business Analytics, Data Science, or a related field.
• Certification in Tableau, Power BI, or HR Analytics will be an added advantage.

Experience

• 3–5 years of relevant experience in Talent Management, HR Analytics, or Performance Management.
• Hands-on experience with Tableau / Power BI and advanced Excel.
• Experience working with HRMS / PMS platforms.
• Strong analytical, reporting, and stakeholder coordination skills.
• Ability to collaborate effectively across P&O functions and business units.

About MMBL:

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.