Qureos Mentor

Mobilink Bank

<div>
 
 
 Job Title:
 
 Head Business Technology
 
 
 
 Department:
 
 Information Technology
 
 
 
 Location:
 
 Mobilink Microfinance Bank Limited
 
 
 
 Bank Grade:
 
 SVP
 
 
 
 Reports To:
 
 Chief Information Officer
 
 
 
 
 
 
 What is Head Business Technology &ndash; MMBL?
 
 
 
 The Head of Business Technology leads the strategy and execution of core banking systems, digital platforms, and application development. This role ensures seamless integration, operational efficiency, and compliance across all technology functions. Working closely with senior leadership, the position drives digital transformation and delivers secure, scalable, and customer-focused tech solutions aligned with business goals.
 
 
 
 
 
 
 What Head Business Technology - MMBL Does?
 
 
 
 
 
 <ul>
 <li>
 Lead the strategy, implementation, and optimization of core banking systems, ADCs, in-house software development, and mobile applications
 </li>
 <li>
 Ensure seamless integration of Temenos T24 across banking functions for operations, transactions, and compliance
 </li>
 <li>
 Maintain system stability, security, performance, and drive continuous innovation
 </li>
 <li>
 Manage upgrades, enhancements, and strategic alignment of core banking platform
 </li>
 <li>
 Collaborate with senior leadership to ensure technology supports current and future business needs
 </li>
 <li>
 Oversee Internet Banking (IRIS), UBPS, and Mobile Banking (MONETA) platforms
 </li>
 <li>
 Ensure regulatory compliance and execution of digital initiatives
 </li>
 <li>
 Led middleware replacement project and in-sourcing of bill payment and home remittance
 </li>
 <li>
 Oversee design, development, and maintenance of core applications and mobile platforms
 </li>
 <li>
 Ensure applications are secure, user-friendly, high-performing, and integrated with core and third-party systems
 </li>
 <li>
 Coordinate across business units, UX/UI teams, and infrastructure to deliver impactful solutions
 </li>
 <li>
 Monitor technology trends to ensure the bank&rsquo;s digital efforts remain future-ready
 </li>
 <li>
 Manage cross-functional teams to deliver cost-effective, timely, and high-quality solutions
 </li>
 <li>
 Maintain compliance with regulatory requirements while ensuring innovation and operational excellence
 </li>
 <li>
 Promote a collaborative culture focused on continuous improvement and customer value
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it require to be Head Business Technology -MMBL?
 
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Hold a Bachelor&rsquo;s degree in CS from a reputable Institution, however Master in CS will be preferable.
 </li>
 <li>
 Have a minimum of 10 years&rsquo; experience of working in IT/Telecom/Bank industry.
 </li>
 </ul>
 
 
 
 
 
 Key Skills:
 
 
 <ul>
 <li>
 Planning &amp; Organizational Skills
 </li>
 <li>
 Focus on Teamwork &amp; Customer Orientated attitude
 </li>
 <li>
 Have worked on enterprise level solution implementation
 </li>
 <li>
 Have worked on Mobile financial services
 </li>
 <li>
 Have worked as Project manager.
 </li>
 <li>
 Have good verbal and written communication skills and good presentation skills
 </li>
 <li>
 Understand the impacts of technical level changes to Business
 </li>
 </ul>
 
 
 
 
 
 Desirable Skills:
 
 
 <ul>
 <li>
 Banking knowledge/experience
 </li>
 <li>
 Skilled in IT planning, budgeting and implementation
 </li>
 <li>
 Thorough understanding of compliance and regulatory requirements for bank
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
 
 
</div>

Head Business Technology

<div>
 
 
 What is Intern Talent &amp; Culture &ndash; MMBL?
 
 
 
 
 
 
 This role provides support in key functions related to talent management, employee engagement, employer branding, and organizational culture. As an intern, you will assist the Talent &amp; Culture team in designing, implementing, and monitoring initiatives that enhance employee engagement, performance, and development.
 
 
 
 
 
 The internship offers a hands-on opportunity to understand HR practices within a dynamic organization and contribute to projects that impact employee experience and organizational growth.You will report to the Talent &amp; Culture team and collaborate across departments to gain exposure to strategic HR initiatives.
 
 
 
 
 
 
 
 
 
 What Intern Talent &amp; Culture &ndash; MMBL does?
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Support the Talent &amp; Culture team in day-to-day operations and projects.
 </li>
 <li>
 Help in designing and implementation of employee engagement activities.
 </li>
 <li>
 Provide support in maintaining and updating data, making presentations, and making designs on canva as needed.
 </li>
 <li>
 Assist in the execution of performance management cycle by coordinating timelines, communication, and data collection.
 </li>
 <li>
 Contribute to employer branding initiatives and internal communication campaigns.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What are we looking for and what does it require to be Intern Talent &amp; Culture &ndash; MMBL?
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s degree program in Human Resources, Business Administration, Psychology, or a related field.
 </li>
 <li>
 Interest and enthusiasm in HR, talent management, and organizational culture.
 </li>
 <li>
 Positive attitude, good communication and interpersonal skills.
 </li>
 <li>
 Proactive, detail-oriented, and eager to learn and grow.
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple tasks.
 </li>
 <li>
 Strong designing (Canva) and MS Office skills (Excel, PowerPoint, Word).
 </li>
 <li>
 Strong in research, problem-solving and exploring innovative ideas.
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
</div>

Intern Talent & Culture

<div>
 
 Department:
 
 Legal Affairs
 
 
 
 Reports To:
 
 Chief Legal &amp; Company Secretary
 
 
 
 Job Grade:
 
 SVP
 
 
 
 Total Positions:
 
 01
 
 
 
 Job Location:
 
 Head Office, Islamabad
 
 
 
 
 
 
 
 What is Head of Contracts and Corporate Governance - MMBL?
 
 
 
 
 
 
 The
 
 Head of Contracts and Corporate Governance
 
 (SVP) is responsible for leading the Legal Contract Management Department and supporting the Company Secretary in ensuring that the organization complies with all applicable laws, regulations, and governance requirements. This role serves as a strategic advisor to senior management and the Board, providing legal guidance on key business matters, managing legal risks, and supporting board and corporate governance functions.
 
 
 
 
 
 
 What Head of Contracts and Corporate Governance - MMBL Does?
 
 
 
 
 
 
 
 Legal:
 
 
 
 
 
 <ul>
 <li>
 Lead the legal contract management function across the organization, managing a team of in-house legal professionals.
 </li>
 <li>
 Provide strategic legal advice to the CLO, senior management, and business units on corporate, commercial, regulatory, employment, and litigation matters.
 </li>
 <li>
 Oversee the drafting, review, and negotiation of key contracts, agreements, and other legal documents.
 </li>
 <li>
 Identify and mitigate legal risks and ensure legal compliance in all business activities.
 </li>
 <li>
 Manage external counsel engagements and monitor legal costs and performance.
 </li>
 </ul>
 
 
 
 
 
 Governance and Company Secretarial:
 
 
 
 
 
 <ul>
 <li>
 Support the Company Secretary in organizing and managing Board and Committee meetings, including preparation of agendas, board papers, and minutes.
 </li>
 <li>
 Ensure compliance with corporate governance standards, statutory filings, and regulatory disclosures.
 </li>
 <li>
 Assist in the maintenance of statutory records, registers, and corporate documents.
 </li>
 <li>
 Liaise with regulators, shareholders, and stakeholders on governance and legal matters.
 </li>
 </ul>
 
 
 
 
 
 Regulatory Compliance
 
 
 
 
 
 <ul>
 <li>
 Monitor and interpret developments in laws, regulations, and industry practices relevant to the organization.
 </li>
 <li>
 Work closely with Compliance, Risk, and other functions to ensure adherence to applicable legal and regulatory requirements.
 </li>
 <li>
 Lead legal due diligence and support regulatory audits, investigations, or inspections.
 </li>
 </ul>
 
 
 
 
 
 Leadership and Collaboration
 
 
 
 
 
 <ul>
 <li>
 Develop and implement policies, procedures, and training to promote legal awareness and good governance across the organization.
 </li>
 <li>
 Foster a culture of integrity, professionalism, and accountability within the legal and governance functions.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it require to be Head of Contracts and Corporate Governance - MMBL?
 
 
 
 
 
 
 
 Educational Background
 
 
 
 
 
 <ul>
 <li>
 Qualified lawyer with a recognized legal qualification (e.g., LLB, JD, Bar, or equivalent).
 </li>
 <li>
 Associate or Fellow of a recognized corporate governance or company secretarial body (e.g., ICSA, CGI) &ndash;
 
 preferred
 
 .
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 10&ndash;12 years of relevant legal and governance experience.
 </li>
 <li>
 At least 3 years in a senior leadership role.
 </li>
 <li>
 Proven experience managing legal teams.
 </li>
 <li>
 Experience working with senior executives and boards.
 </li>
 <li>
 Strong understanding of corporate law, regulatory frameworks, financial services, and corporate governance.
 </li>
 </ul>
 
 
 
 
 
 Technical Proficiency
 
 
 
 
 
 <ul>
 <li>
 Strong analytical, negotiation, and drafting skills.
 </li>
 <li>
 In-depth knowledge of corporate governance and legal regulatory frameworks.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills
 
 
 
 
 
 <ul>
 <li>
 Strategic thinking and sound judgment.
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills.
 </li>
 <li>
 High level of integrity, discretion, and professional ethics.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
</div>

Head of Contracts and Corporate Governance

<div>
 
 Department:
 
 Central Finance &amp; Accounts
 
 
 
 Reports To:
 
 Head Accounts
 
 
 
 Job Grade:
 
 VP
 
 
 
 Total Positions:
 
 01
 
 
 
 Job Location:
 
 Head Office, Islamabad
 
 
 
 
 
 
 
 What is Executive Manager Accounts - MMBL?
 
 
 
 
 
 
 The
 
 Executive Manager Accounts at MMBL
 
 is responsible for overseeing the Bank&rsquo;s financial accounting and reporting function. The role involves reviewing monthly financial statements before they are presented to senior management, analyzing financial results against budgets and forecasts, and preparing detailed reports for management review. It also includes monitoring daily settlements, accounts payable/receivable, control accounts, and bank reconciliations to ensure accuracy and compliance. In addition, the Executive Manager leads transformation projects to improve processes and provides technical guidance on IFRS matters, ensuring that accounting practices remain aligned with regulatory and international standards.
 
 
 
 
 
 
 
 
 
 What Executive Manager Accounts - MMBL Does?
 
 
 
 
 
 <ul>
 <li>
 Responsible for reviewing monthly management and financial reports.
 </li>
 <li>
 Develop and maintain documentation of accounting policies and procedures.
 </li>
 <li>
 Provide support on technical accounting issues and guidance on financial implications of complex transactions.
 </li>
 <li>
 Perform in-depth financial analysis of financial reports.
 </li>
 <li>
 Review and monitor monthly capital adequacy, liquidity, and other regulatory ratios to ensure compliance with regulatory standards.
 </li>
 <li>
 Conduct regular reviews of accounts, bank, payables, and receivables reconciliations.
 </li>
 <li>
 Review treasury income workings, deferred tax calculations, fixed asset register, and lease schedules.
 </li>
 <li>
 Provide support and guidance to team members while maintaining a cohesive and collaborative environment.
 </li>
 <li>
 Review and approve daily settlements and schedules of branchless banking merchants.
 </li>
 <li>
 Review branchless banking dashboards and super-agent commission/share calculations on branchless banking income and related costs.
 </li>
 <li>
 Ensure preparation and accuracy of aging analysis and break-up of all assets and liabilities.
 </li>
 <li>
 Act as a key contributor in transformation projects.
 </li>
 <li>
 Ensure smooth month-end, quarterly, and yearly closing.
 </li>
 <li>
 Oversee the smooth conduct of statutory, group, and other audits.
 </li>
 <li>
 Ensure preparation of financial statements along with notes in accordance with IFRS and SBP guidelines.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it require to be Executive Manager Accounts - MMBL?
 
 
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in a senior-level position (AVP or above) within a large-scale organization, preferably in the banking or microfinance industry.
 </li>
 <li>
 Qualified Chartered Accountant (ACA/ACCA) or FCCA, with articleship preferably from a Big Four firm.
 </li>
 <li>
 Strong analytical skills with the ability to adapt to dynamic work environments.
 </li>
 <li>
 Proven leadership experience in managing teams.
 </li>
 </ul>
 
 
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
</div>

Executive Manager Accounts

<div>
 
 Department:
 
 Branch Operations
 
 
 
 Reports To:
 
 Head Branch Operations Support Unit
 
 
 
 Job Grade:
 
 VP
 
 
 
 Total Positions:
 
 01
 
 
 
 Job Location:
 
 Head Office, Islamabad
 
 
 
 
 
 
 
 What is Executive Manager Branch Operations - MMBL?
 
 
 
 
 
 
 The Executive Manager, Branch Operations is responsible for managing regional banking operations, ensuring effective coordination with BSMs and reportees to meet operational goals. This role strengthens operational controls, implements banking policies, and drives efficiency through change plans. The manager identifies operational risks, ensures corrective actions are taken, and conducts regular onsite branch visits for reviews. They monitor branch performance via BI reports, support BSMs in achieving goals, and ensure strict adherence to policies. Additionally, the manager tracks corrective actions from audits and SBP inspections.
 
 
 
 
 
 
 What Executive Branch Operations - MMBL Does?
 
 
 
 
 
 <ul>
 <li>
 Review, evaluate, and extend support for the implementation/revision of various operational policies.
 </li>
 <li>
 Set Key Performance Indicators (KPIs) for Branch Banking Operations for regular monitoring.
 </li>
 <li>
 Resource Planning, Capacity Building &amp; Training: Ensure timely hiring and transfer of operational staff in consultation with BSMs/BMs, participate in the interview process, optimize staff development at branches, and conduct volume/capacity analysis to improve operational efficiencies and employee performance.
 </li>
 <li>
 Ensure timely reporting of incidents related to fraud, forgery, and operational loss.
 </li>
 <li>
 Set deterrents against fraud, forgeries, and operational losses in banking operations.
 </li>
 <li>
 Develop a compliance culture in branches and work with teams to achieve a branch environment that meets desired benchmarks for fraud prevention.
 </li>
 <li>
 Enforce compliance with Consumer Protection Guidelines &amp; Regulations within branch banking operations.
 </li>
 <li>
 Ensure the implementation of Service Quality Guidelines across all branches.
 </li>
 <li>
 Supervise the area/branch operations team in resolving staff disputes and foster inter-functional harmony.
 </li>
 <li>
 Ensure good service quality ratings are maintained at branches.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it require to be Executive Manager Branch Operations - MMBL?
 
 
 
 
 
 <ul>
 <li>
 Education: Bachelor's/Master's in Business Administration, Finance, or related field.
 </li>
 <li>
 Experience: 7 years in Branch Banking, with at least 3 years in the same role.
 </li>
 <li>
 Strong understanding of banking regulations, audit processes, and banking products.
 </li>
 <li>
 Proven ability to lead teams, manage incentive programs, and implement staff training.
 </li>
 <li>
 Knowledge of SBP policies, prudential regulations, and statutory laws.
 </li>
 <li>
 Experience with Alternate Delivery Channels (ADCs) and compliance mechanisms.
 </li>
 <li>
 Strong interpersonal, communication, and team-building skills.
 </li>
 <li>
 Ability to manage multiple tasks, solve complex problems, and work under pressure.
 </li>
 <li>
 Strong internal control, monitoring skills, and alignment with bank&rsquo;s strategy.
 </li>
 <li>
 Proficient in report writing, business communication, and fraud mitigation.
 </li>
 <li>
 Adaptable to changes in technology, regulations, and internal controls.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
 
 
</div>

Executive Manager Branch Operations

<div>
 
 Department:
 
 People &amp; Organization
 
 
 
 Reports To:
 
 Chief People Officer
 
 
 
 Job Grade:
 
 SVP
 
 
 
 Total Positions:
 
 01
 
 
 
 Job Location:
 
 Head Office, Islamabad
 
 
 
 
 
 
 
 What is Head Talent, Learning and Culture - MMBL?
 
 
 
 
 
 <ul>
 <li>
 This role is responsible for functions related to talent management and culture which enable MMBL to attract, engage and retain the right talent and drive desired behaviors in line with VEON&rsquo;s philosophy. You will be a key partner in the execution of MMBL&rsquo;s People Strategy, in order to position the company well for the challenges and new opportunities going forward.
 </li>
 <li>
 This is a unique role that brings together strategic, operational, and analytical elements to drive sizeable impact through people. You will be reporting directly to the CPO and manage a team of specialists.
 </li>
 </ul>
 
 
 
 
 
 What Head Talent, Learning and Culture - MMBL does?
 
 
 
 
 
 <ul>
 <li>
 Lead the development and implementation of performance and talent strategy at MMBL.
 </li>
 <li>
 Design, develop and implement (through teams) talent review process that is aligned with MMBL&rsquo;s People &amp; Organization&rsquo;s strategy
 </li>
 <li>
 Ensuring achievement of business goals resulting in creating an internal bench of top talent.
 </li>
 <li>
 Support the team in continuous evaluation and mapping of internal sources to build suitable talent/ successors for key roles as per business needs
 </li>
 <li>
 Oversee the maintenance and execution of the Performance Management System, including a comprehensive approach for assessing, planning, managing, and developing the existing talent across the organization
 </li>
 <li>
 Strengthen the talent framework in line with feedback and work towards digitalization of complete talent journeys including actionable outcomes
 </li>
 <li>
 Be a driver for organizational development through transformative operational efficiency and explore new ways of working.
 </li>
 <li>
 Ensure a culture transformation framework encompassing the employee value proposition (EVP) and initiatives to drive it internally and externally
 </li>
 <li>
 Ensure awareness around the culture and values of MMBL and ensure they are embedded in all processes and practices that drive employee experience
 </li>
 <li>
 Introduce tools and plans to measure and improve employee engagement levels on a consistent basis allowing respective teams to continuously work on focus areas
 </li>
 <li>
 Recommend action planning strategies and maintaining a track to ensure the committed plans are executed and are adding value to the employee experience
 </li>
 <li>
 Build and influence relevant policies to ensure we have a healthy, non-discriminatory and inclusive work culture in compliance with relevant policies and regulations.
 </li>
 <li>
 Drive the Company&rsquo;s Diversity and Inclusion agenda through several context driven interventions.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it require to be Head Talent, Learning and Culture - MMBL?
 
 
 
 
 
 <ul>
 <li>
 10+ years of broad HR experience including Talent, Learning, Employer Branding and Performance Management
 </li>
 <li>
 Bachelor's/ Master&rsquo;s degree in Human Resources or related field
 </li>
 <li>
 Professional HR certifications like CIPD, HRCI, SHRM etc. will be an add on
 </li>
 <li>
 Proven track record of success in leading and managing high performance teams
 </li>
 <li>
 Seasoned HR leader with strong business acumen and inspiring leadership
 </li>
 <li>
 Ability to take strategic and tactical decisions
 </li>
 <li>
 Strong interpersonal and motivational skills
 </li>
 <li>
 Self-driven and intellectually curious individual, able to carry out impactful discussions with senior stakeholders influencing strategic priorities
 </li>
 <li>
 Possesses ability to thrive in a fast-paced environment
 </li>
 <li>
 Ability to align Talent, Learning and Employer Branding Strategy
 </li>
 <li>
 Demonstrable experience of managing projects and delivering successful outcomes
 </li>
 <li>
 Experience of leading cultural change at an Organizational level
 </li>
 <li>
 Demonstrate experience of thought leadership and the development of innovative approaches to complex problems.
 </li>
 <li>
 Demonstrate commitment to the promotion of equality and diversity
 </li>
 <li>
 Proven capabilities as a senior leader and manager, with a proactive flexible and inclusive management style
 </li>
 <li>
 You are motivated to capitalize on digital platforms for ensuring cost efficiencies
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
</div>

Head Talent, Learning and Culture

<div>
 
 Department:
 
 Information Security
 
 
 
 Reports To:
 
 Head ISRM
 
 
 
 Job Grade:
 
 SVP
 
 
 
 Total Positions:
 
 01
 
 
 
 Job Location:
 
 Head Office, Islamabad
 
 
 
 
 
 
 
 What is Head Data Protection - MMBL?
 
 
 
 
 
 
 Mobilink Microfinance Bank Limited seeks a visionary and technically proficient Data Protection Officer (DPO) to lead the bank&rsquo;s enterprise-wide data protection and privacy program. Reporting directly to the Head of Information Security, the DPO will be responsible for establishing the governance, architecture, and operational execution of the Bank&rsquo;s privacy and data protection obligations. This leadership role will oversee the implementation of a formal Data Protection and Governance Program, manage the lifecycle of sensitive and regulated data, deploy advanced Data Loss Prevention (DLP) systems, and ensure full compliance with relevant State Bank of Pakistan (SBP) regulations, Pakistan&rsquo;s Personal Data Protection Act (when enacted), and applicable international standards, including ISO/IEC 27001 and PCI DSS. The DPO will serve as the Bank&rsquo;s authority on privacy, act as a secondary liaison to regulators and law enforcement via the Compliance function, and serve as the internal champion for all privacy-by-design and data accountability initiatives.
 
 
 
 
 
 
 What Head Data Protection - MMBL Does?
 
 
 
 
 
 
 
 Strategic Privacy Program Design &amp; Leadership:
 
 
 
 
 
 <ul>
 <li>
 Develop, own, and drive the enterprise privacy and data protection strategy in alignment with SBP&rsquo;s regulatory expectations and international best practices.
 </li>
 <li>
 Establish and operationalize a centralized Data Protection Office, defining its charter, structure, roles, and reporting lines.
 </li>
 <li>
 Define a bank-wide data protection operating model, integrating privacy requirements into enterprise risk management and governance frameworks.
 </li>
 <li>
 Champion data ethics, responsible data handling, and privacy-by-default principles across the organization.
 </li>
 </ul>
 
 
 
 
 
 Regulatory Compliance &amp; Privacy Risk Management:
 
 
 
 
 
 <ul>
 <li>
 Ensure continuous compliance with SBP&rsquo;s Framework on IT Governance and Risk Management, o SBP&rsquo;s Cybersecurity Framework, o Pakistan&rsquo;s Personal Data Protection Bill, o ISO/IEC 27001, PCI DSS, and GDPR (where applicable).
 </li>
 <li>
 Act as the bank&rsquo;s focal point or designated secondary liaison with SBP and other relevant regulatory bodies through the Compliance and Legal departments.
 </li>
 <li>
 Lead Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs) for new systems, products, and processes.
 </li>
 <li>
 Monitor changes in local and global data privacy regulations and proactively adjust compliance strategies.
 </li>
 </ul>
 
 
 
 
 
 Data Governance &amp; Inventorization:
 
 
 
 
 
 <ul>
 <li>
 
 
 Lead implementation of data classification, tagging, and ownership models across data types and systems.
 </li>
 <li>
 Oversee and maintain accurate and up-to-date Records of Processing Activities (RoPAs) in line with SBP and global privacy standards.
 </li>
 <li>
 Ensure policies for data minimization, retention, disposal, and lifecycle management are in place and enforced.
 </li>
 </ul>
 
 
 
 
 
 Technology &amp; Data Loss Prevention (DLP) Oversight:
 
 
 
 
 
 <ul>
 <li>
 Collaborate with IT, SOC, and Information Security teams to ensure privacy-by-design and privacy-by-default in systems architecture.
 </li>
 <li>
 Oversee the deployment, configuration, and monitoring of DLP solutions across all critical data touchpoints&mdash;endpoints, email, file storage, and networks.
 </li>
 <li>
 Ensure technical controls are aligned with SBP&rsquo;s cybersecurity baseline controls.
 </li>
 </ul>
 
 
 
 
 
 Vendor, Third-Party &amp; Contractual Privacy Assurance:
 
 
 
 
 
 <ul>
 <li>
 Evaluate third-party vendors, partners, and outsourcing arrangements for privacy and data protection risks.
 </li>
 <li>
 Ensure Data Processing Agreements (DPAs), SLAs, and contractual clauses reflect regulatory and internal privacy requirements.
 </li>
 <li>
 Conduct vendor risk assessments and ensure privacy obligations are embedded in procurement and onboarding processes.
 </li>
 </ul>
 
 
 
 
 
 Privacy Incident Management &amp; Breach Handling:
 
 
 
 
 
 <ul>
 <li>
 Develop, maintain, and test the Privacy Incident Response Plan in alignment with SBP&rsquo;s incident handling guidelines.
 </li>
 <li>
 Maintain a personal data breach register and ensure timely notification to SBP and affected stakeholders in case of qualifying breaches.
 </li>
 <li>
 Work with SOC, IT, and Legal to coordinate breach response and containment.
 </li>
 </ul>
 
 
 
 
 
 Awareness, Training &amp; Culture Building:
 
 
 
 
 
 <ul>
 <li>
 Develop and roll out privacy awareness programs, including mandatory and role-specific training modules for staff.
 </li>
 <li>
 Promote a culture of privacy through KPIs, employee engagement campaigns, and executive support.
 </li>
 <li>
 Regularly assess training effectiveness and incorporate feedback from business units.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Stakeholder Communication:
 
 
 
 
 
 <ul>
 <li>
 Provide periodic updates to senior management and the Board of Directors on the maturity and effectiveness of the data protection program.
 </li>
 <li>
 Contribute to internal audits and regulatory examinations, ensuring evidence of compliance is maintained and auditable.
 </li>
 <li>
 Generate dashboards and metrics on privacy risks, incident trends, and regulatory compliance status.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it require to be Head Data Protection - MMBL?
 
 
 
 
 Educational Background:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Information Security, Law, Cybersecurity, Risk Management, or related field.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 Experience in privacy and security governance.
 </li>
 <li>
 Previous experience in regulatory compliance, risk management, or data protection roles.
 </li>
 </ul>
 
 
 
 
 
 Technical Proficiency:
 
 
 
 
 
 <ul>
 <li>
 Certifications (preferred):
 </li>
 <li>
 CDPO (Certified Data Protection Officer)
 </li>
 <li>
 CIPM (Certified Information Privacy Manager)
 </li>
 <li>
 CIPP/E (Certified Information Privacy Professional/Europe)
 </li>
 <li>
 CISA (Certified Information Systems Auditor)
 </li>
 <li>
 CISSP (Certified Information Systems Security Professional)
 </li>
 <li>
 CRISC (Certified in Risk and Information Systems Control)
 </li>
 <li>
 ISO/IEC 27001 Lead Implementer
 </li>
 <li>
 PCI DSS (Payment Card Industry Data Security Standard) knowledge
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Ability to work independently and in teams.
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
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Head Data Protection

Join Mobilink Bank and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.