Qureos Mentor

Mobilink Bank

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 Department:
 
 Regional HR Business Partner - Branch Banking Network
 
 
 
 Reports To:
 
 Lead HR Business Partner
 
 
 
 Job Grade: AVP
 
 
 
 
 Total Position:
 
 01
 
 
 
 Location:
 
 Lahore
 
 
 
 
 
 
 Job Role:
 
 What is Regional HR Business Partner &ndash; Branch Banking Network
 
 
 
 
 
 
 What is HR Business Partner &ndash; Branch Banking Network (MMBL)?
 
 
 
 As an HR Business Partner (HRBP) for the Branch Banking Network, you will play a strategic role in partnering with regional leadership to drive people priorities that enable business performance. This role serves as a trusted advisor to business leaders, ensuring alignment of HR strategies with operational needs while strengthening employee experience, capability, and culture across the branch network.
 
 
 
 
 
 
 What HR Business Partner &ndash; Branch Banking Network Does?
 
 
 <ul>
 <li>
 Act as the primary HR advisor to assigned regions, partnering closely with Regional Business Heads and Branch Managers.
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 Translate business challenges into effective HR interventions across staffing, retention, performance, succession, and capability building.
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 Support strategic initiatives including branch productivity improvement, service quality enhancement, and people‑led transformation programs.
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 Conduct workforce planning and analytics to identify capacity gaps, skill requirements, and future manpower needs.
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 Partner with Talent Acquisition to accelerate hiring for branch roles.
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 Drive the performance management cycle across the branch network, ensuring effective goal setting, reviews, and performance outcomes.
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 Identify performance and capability gaps and collaborate with Learning &amp; Development department to design functional and behavioural development programs.
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 Manage employee relations matters including grievances, investigations, disciplinary actions, and separations in line with labour laws and bank policies.
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 Ensure consistent implementation of HR policies and regulatory compliance across branches.
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 Partner with Compliance, Audit, and Risk teams to maintain people‑related regulatory adherence.
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 Enhance employee engagement through branch visits, pulse surveys, and action plans targeting engagement hotspots.
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 Champion diversity, inclusion, and a positive workplace culture across the network.
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 Oversee end‑to‑end HR operations including onboarding, confirmations, transfers, promotions, and exits.
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 Monitor and analyse branch‑level attrition, absenteeism, manpower cost, and workforce metrics, providing actionable insights to business leaders.
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 Support organizational change and culture initiatives including digital adoption and customer‑centric transformation.
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 Act as a culture ambassador, role‑modelling Mobilink Bank values across the branch network.
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 Manage routine HR administrative workflows to ensure seamless operations within the assigned branch network.
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 This role will report directly to the Lead HRBP and collaborate closely with the People &amp; Organization team to ensure seamless operational support within the assigned region.
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 </ul>
 
 
 
 
 
 What are we looking for and what does it take to be the HR Business Partner &ndash; Branch Banking Network?
 
 
 
 
 
 
 
 Job Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field (Master&rsquo;s degree preferred).
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 <li>
 5&ndash;8 years of progressive HR experience, including 2&ndash;3 years in an HRBP or HR Generalist role.
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 Experience working with a distributed workforce such as branch banking, retail, sales, or service networks.
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 Strong understanding of banking operations, HR policies, labor laws, and regulatory requirements.
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 <li>
 Hands‑on experience in workforce planning, talent management, employee relations, and performance management.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills
 
 
 <ul>
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 Strong business partnering and stakeholder management capability.
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 Excellent interpersonal and communication skills.
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 Problem‑solving and decision‑making ability.
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 Conflict resolution and negotiation skills.
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 High level of confidentiality, integrity, and professional judgment.
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 Ability to work in fast‑paced, geographically dispersed environments.
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 HR analytics, reporting, and data‑driven decision making.
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 Willingness to travel frequently (30&ndash;50%) across branch locations in central punjab
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 </ul>
 
 
 
 
 
 Desirable Skills
 
 
 <ul>
 <li>
 Experience supporting branch banking or retail financial services.
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 Exposure to organizational change management and transformation initiatives.
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 Strong influencing skills with senior and regional leadership.
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 </ul>
 
 
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<div>
 
 
 Department:
 
 Lead HR Business Partner - Branch Banking Network
 
 
 
 Reports To:
 
 Chief People Officer
 
 
 
 Job Grade: SVP
 
 
 
 
 Total Position:
 
 01
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 What is Lead HR Business Partner - Branch Banking Network (MMBL)?
 
 
 
 As the Lead HRBP for the Branch Banking Network, you will serve as the primary strategic link between the Head of HR, Chief Business Officer and the nationwide branch operations. You will lead a team of regional HRBPs to drive consistent people priorities that enable business performance across all territories. This role is a senior advisor to Regional Business Heads, ensuring that HR strategies are not only aligned with operational needs but are also driving a unified culture and high-performance standards across the entire bank network.
 
 
 
 
 
 
 What Lead HR Business Partner - Branch Banking Network Does?
 
 
 <ul>
 <li>
 Oversee the nationwide HRBP function for the branch network, ensuring regional HR interventions in staffing, retention, and performance are synchronized with the Bank&rsquo;s overall strategic goals.
 </li>
 <li>
 Lead macro-level workforce analytics to identify capacity gaps and collaborate with senior leadership on long-term manpower strategies.
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 <li>
 Drive the integrity of the performance management cycle and succession planning across the network, ensuring top talent is identified and developed for leadership roles.
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 Lead large-scale transformation programs, including digital adoption and customer-centric culture shifts, acting as a key change agent for the bank.
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 Act as an escalation point for complex employee relations matters and partner with Legal and Compliance to ensure the entire network adheres to labor laws and internal policies.
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 <li>
 Analyse and consolidate regional workforce metrics&mdash;including attrition trends, headcount costs, and engagement levels&mdash;to deliver strategic insights that inform business reviews and executive decision-making.
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 Lead, mentor, and build the capability of regional HRBPs, ensuring high-quality HR delivery and consistent policy application across all regions.
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 Work in close coordination with the Human Resources Department, the Chief People Officer and the Chief Business Officer to ensure people strategies are aligned with the Bank's strategic vision
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it take to be the Lead HRBP?
 
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 10&ndash;12 years of progressive HR experience, with at least 4&ndash;5 years in a senior HRBP or HR Leadership role.
 </li>
 <li>
 Extensive experience managing HR for a large-scale distributed workforce, specifically within branch banking or retail financial services.
 </li>
 <li>
 Expert-level understanding of banking operations, labor laws, and the local regulatory environment.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Proven ability to influence and partner with senior and executive leadership.
 </li>
 <li>
 Experience in managing and developing a team of HR professionals across different locations.
 </li>
 <li>
 High proficiency in HR reporting and using data to drive national-level people strategies.
 </li>
 <li>
 Superior negotiation and problem-solving skills to handle high-stakes disciplinary or organizational issues.
 </li>
 </ul>
 
 
 
 
 
 Desirable Skills:
 
 
 <ul>
 <li>
 Experience leading organizational design or large-scale transformation initiatives.
 </li>
 <li>
 Strong reputation for integrity and professional judgment in fast-paced environments.
 </li>
 <li>
 Willingness to travel across the national branch network as required to maintain high-touch leadership.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
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Lead HR Business Partner - Branch Banking Network

Join Mobilink Bank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mobilink Bank

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Regional HR Business Partner

Regional HR Business Partner

Lead HR Business Partner - Branch Banking Network