Assistant Manager. Web Merchandiser

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Manager. Web Merchandiser!
You will be responsible for optimizing on-site merchandising to improve conversion, revenue, and customer engagement through data-led insights, category optimization, and cross-functional collaboration.
Responsibilities

• Evaluate and act on seasonality trends to optimize category assortments
• Optimize internal site search including synonyms, ranking logic, query performance, and search intent
• Conduct competitive audits to identify assortment, UX, and content opportunities
• Monitor and improve e-spot placements, product recommendations, and homepage features
• Lead seasonal and theme-based category storytelling and visual merchandising updates
• Optimize category pages for SEO, on-site search behaviour, and user intent
• Partner with buying and planning teams to support extended and exclusive assortment opportunities
• Drive improvements through product recommendations, A/B testing, and search-driven behaviour analysis

Qualifications we seek in you!
Minimum Qualifications / Skills

• Bachelor's degree or equivalent relevant work experience
• Good years of experience in web merchandising, digital merchandising, or e-commerce
• Proficiency with web analytics tools such as Google Analytics, Adobe Analytics (Omniture), or similar platforms
• Strong analytical skills with the ability to interpret data and translate insights into action
• Customer-focused mindset with a passion for improving the online shopping experience

Preferred Qualifications/ Skills

• Experience with e-commerce platforms and tools such as Adobe Experience Manager (AEM), WebSphere Commerce, Magento, or similar systems
• Familiarity with business intelligence tools (e.g., MicroStrategy or equivalent)
• Understanding of digital merchandising levels including search, recommendations, personalization, and testing
• Strong collaboration and communication skills with the ability to influence cross-functional partners
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment
• Detail-oriented, organized, and comfortable managing multiples priorities simultaneously
• Experience working with high-consideration purchase journeys and long decision cycles
• Comfort interpreting conversion funnels (browse -> PDP -> Cart -> lead/appointment)
• Familiarity with personalization and recommendation frameworks
• Experience supporting A/B test for PDP layouts, category templates, or badges
• Strong understanding of how imagery, attributes, and filters impact on-site behaviour

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.