Assistant Manager WFM

Job Title: Associate Manager WFM

Job Summary:
The Workforce Management Scheduler is responsible for creating and maintaining staff schedules to meet business needs and service level goals. This role involves analyzing forecast data, managing real-time schedule adjustments, and ensuring optimal workforce coverage.

Key Responsibilities:

• Develop and manage employee schedules based on workload forecasts.
• Monitor real-time adherence and adjust schedules as needed.
• Collaborate with team leads to resolve scheduling conflicts and optimize coverage.
• Generate and analyze reports on scheduling efficiency and performance.

Qualifications:.

• Proficiency in WFM tools IEX
• Strong analytical and problem-solving skills.

Skills:

• Excellent attention to detail and time management.
• Strong communication and collaboration abilities.

Job Types: Full-time, Permanent

Pay: ₹600,000.00 - ₹800,000.00 per year

Benefits:

• Health insurance
• Provident Fund