Job Description
We are seeking a dynamic and customer-focused Assistant Manager to join our team at our Olivette, United States location. As an Assistant Manager, you will play a crucial role in overseeing daily operations, ensuring excellent customer service, and supporting the store's overall success.
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Manage and supervise staff during assigned shifts, setting a positive example for the team
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Ensure compliance with all company policies, procedures, and food safety standards
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Oversee cash handling, inventory management, and cost control measures
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Schedule and coordinate staff to maintain optimal coverage and efficiency
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Train and develop team members to meet performance standards and company goals
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Resolve customer concerns promptly and professionally
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Maintain a clean, organized, and safe work environment
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Assist in implementing marketing initiatives and promotions
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Collaborate with the General Manager to achieve store profitability targets
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Prepare and submit accurate reports and paperwork as required
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Participate in the hiring and onboarding process for new team members
Qualifications-
High school diploma or equivalent required
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Previous experience in food service or retail management preferred
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Strong leadership and team management skills
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Excellent customer service and interpersonal skills
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Proficiency in cash handling, inventory management, and cost control
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Ability to create and manage staff schedules effectively
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Knowledge of food safety and hygiene standards; certification preferred
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Proficient computer skills for order processing and inventory management
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Strong problem-solving abilities and decision-making skills
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Excellent verbal and written communication skills
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Ability to work in a fast-paced, high-pressure environment
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Flexibility to work various shifts, including evenings and weekends
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Physical ability to stand for extended periods and lift up to 50 pounds
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Positive attitude and ability to motivate team members
Additional Information
All your information will be kept confidential according to EEO guidelines.