Job Description
We are seeking a dynamic and organized Assistant Manager to join our team at our location in Salem, United States. As an Assistant Manager, you will play a crucial role in supporting the store manager in daily operations, team leadership, and ensuring exceptional customer service.
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Assist the store manager in overseeing daily operations and maintaining store standards
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Lead, motivate, and train team members to deliver outstanding customer service
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Manage staff scheduling and ensure appropriate coverage during all shifts
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Handle cash transactions, deposits, and financial reporting accurately
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Oversee inventory management, including receiving, stocking, and conducting regular counts
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Resolve customer complaints and address concerns promptly and professionally
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Implement and maintain visual merchandising standards
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Ensure compliance with company policies, procedures, and safety regulations
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Assist in meeting sales goals and implementing promotional activities
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Step in for the store manager in their absence, making key decisions as needed
Qualifications-
Proven experience in retail or service industry, with at least 2 years in a supervisory role
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Strong leadership skills with the ability to motivate and develop team members
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Excellent customer service skills and a passion for creating positive customer experiences
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Proficiency in cash handling, financial management, and inventory control
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Demonstrated ability to multitask, prioritize, and make decisions in a fast-paced environment
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Strong problem-solving skills and ability to think on your feet
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Proficient in using POS systems and Microsoft Office suite
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Excellent communication and interpersonal skills
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Flexibility to work various shifts, including evenings, weekends, and holidays
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High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred
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Knowledge of retail operations, customer service best practices, and sales techniques
Additional Information
All your information will be kept confidential according to EEO guidelines.