Job Summary:
Assists the Director/ Senior Manager in the planning and execution of marketing and communication strategies and campaigns of the department. Takes charge of day-to-day project flow of in-house and external resources team for all integrated marketing campaigns, projects/requests, and media.
Responsibilities:
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Assists in managing the marketing team.
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Creates written plans for new marketing initiatives, including budget allocation, message development, creative direction, target audiences, timelines, and/or other related issues.
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Develops and designs proposals, advertisements, internal communication pieces, web pages, and/or other related collateral materials and participates and oversees the production of such materials by providing direction to applicable individuals.
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Supervises administrative professionals.
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Participates in hiring, evaluating, training, disciplining, and recommending discharge of staff as necessary.
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Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.
Requirements:
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Proven experience in a BPO (Business Process Outsourcing) environment
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Background in graphic design with a strong creative portfolio
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Experience in content creation and online community moderation
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Hands-on experience managing digital marketing campaigns and analyzing performance metrics
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Ability to conduct thorough market research and deliver actionable insights
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Support in developing marketing strategies and managing projects from concept to execution
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Experience in brand management, building brand awareness, and overseeing marketing budgets
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Excellent verbal and written communication skills
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Strong presentation skills with the ability to convey ideas clearly and persuasively
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Ability to manage multiple tasks and deadlines in a fast-paced environment
Education Requirements:
Bachelor's Degree in Communication Arts, Journalism, Marketing or any Business-related course.
Physical Requirements:
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Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time.
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Consistent attendance is an essential function of the job.