Assistant Operation Manager, Loan & L/G Operation

Job Description

• Performing cash and non-cash loan operations (including but not limited to loan disbursement, rollover, extension, repayment, domestic L/G, commission booking, AML checking and control, relevant regulatory report, loan agency services, Risk center services, etc.) in a controlled and accurate way and in line with the bank’s policies, procedures and the regulations as well as consideration of customer satisfaction and service quality
• Responsible for preparing and controlling interest and commission reports before the end of term in order to inform customers and collect the related receivables
• Collect his/her own vouchers, business application form and the relevant documents and check against the daily voucher list to ensure compliance with all regulations and controls as set by the bank and external regulatory authorities, and then deliver them to the Head of Banking Services Department
• Preparing the relevant business and statistics report as well as regulatory reports.
• Formulating, reviewing and updating relevant internal procedures combined with Bank of China global requirements and local regulations and practice.
• As per the banking system updating and testing plan, preparing the test scenarios and conducting the test to ensure the system work well.
• Regularly Internal account checking as per the requirement of the financial and operation control department and provide feedback to them in time.
• Get the internal and external audit well done under the guidance of internal system, submit the required information and materials in time.
• Sharing and reporting necessary information of possible legislation changes and their effects on banking operations to the related functions and colleagues.
• Following the relevant regulatory changes as well as new requirements and preparing new project related evaluation report and form with the help of relevant colleagues for new report, system enhancement, product change, procedure updating, etc.
• Relevant archives administration.
• Answer the questions raised by customers through phone and email.
• Support relationship managers of the Corporate Banking Department in marketing and promoting of products and deliver efficient and quality service to customers.
• Other tasks assigned by the Head of Banking Service Department.

Desired Skills & Experience

• Bachelor’ degree of finance or related fields
• Minimum 5 years of experience in the banking operation sector
• Excellent knowledge of relevant cash and non-cash loan operations
• Advanced level of spoken and written English
• Good knowledge of MS Office Programs
• Solid understanding of banking practice and regulations
• Strong analytical skills to quickly assess situations, their impact and options for resolution
• Having good written and verbal communication skills
• Having a results orientated and systematic approach
• Ability to work under pressure and deliver within limited timescale
• Having team motivating and result oriented coordinating skills
• No military service obligation for male candidates
• Strong multitask management skills