Assistant Operations Manager

Company Name : THE LANGUAGE SKOOL (LKS)

Designation: Assistant Ops Manager / Sr Admin Officer We are looking for a Assistant Ops Manager/Senior Admin Officer to oversee and ensure the smooth operation of our administrative processes and support functions.

No. of Days Working : Mon to Sat (6 Days)

Job Timings : 12pm to 9pm (with 1 hr Break)

Job Location : Remote / WFH

Job Type : Permanent

Roles and Responsibilities :

• Oversee day-to-day operations of online classes and academic delivery
• Ensure smooth coordination between faculty, students, and support teams
• Monitor class schedules, attendance, and session quality
• Manage operational processes, SOPs, and workflow optimization
• Track KPIs related to student engagement, retention, and performance
• Handle escalations, issue resolution, and service quality improvements
• Coordinate onboarding and training of new staff or instructors
• Ensure compliance with company policies and academic standards
• Use tools like LMS, CRM, Excel/Google Sheets for reporting and analysis
• Support management with data-driven insights and operational reports .

Requirements:

• Proven experience as a senior administrative officer or in a similar role-Strong organizational and time management skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and google spreadsheets
• Excellent written and verbal communication skills.
• We are only looking for FEMALE candidates for this role .
• Should have worked in ED -Tech for mini 3-4 years .

Kindly share your cv on Email id : ashita@thelanguageskool.com

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Work from home

Application Question(s):

• Do you have prior experience in Ed-Tech ?
• Are you ok with the budget 20k to 25k per month ?

Work Location: Remote