Assistant Outlet Manager

Miraval is a renowned wellness brand dedicated to inspiring guests to live a balanced life through mindfulness, holistic wellness, and meaningful experiences. As part of the prestigious Red Sea destination, Miraval The Red Sea brings luxury and wellbeing together in one of the world's most pristine environments.

Position Overview

We are seeking a dynamic and service-oriented Assistant Outlet Manager to join our Food & Beverage team. The ideal candidate will support the Outlet Manager in overseeing daily operations, ensuring exceptional guest experiences, and leading a motivated, well-trained team. This role requires a proactive leader with strong communication skills, a passion for service excellence, and a commitment to maintaining Miraval's brand standards.

Fluency in Arabic is required for this role to effectively communicate with guests and colleagues.

Key Responsibilities

• Assist in managing day-to-day operations of the outlet to ensure smooth and efficient service.
• Lead and supervise the team, ensuring high levels of engagement, performance, and guest satisfaction.
• Support training and development initiatives for team members in line with Miraval's service philosophy.
• Maintain high standards of hygiene, health, and safety.
• Handle guest feedback promptly and effectively to ensure service recovery.
• Monitor inventory, order supplies, and manage cost controls.
• Collaborate with other departments to ensure seamless service and guest experiences.

Qualifications

• Minimum of 2 years of experience in a supervisory or assistant managerial role within a luxury hotel or resort.
• Strong leadership and interpersonal skills.
• Fluency in Arabic is required.
• Excellent communication in English.
• Knowledge of food safety standards and F&B operations best practices.
• Passion for wellness and delivering exceptional guest service.

Why Join Us?

At Miraval The Red Sea, we offer a range of benefits, including:

• Long-term career growth opportunities.
• Motivated and connected team.
• 12 complimentary nights per year in Hyatt properties worldwide, along with colleague rates and discounts.
• A company that truly cares about your career and well-being.

Join us in redefining luxury and wellness hospitality at Miraval The Red Sea.