Assistant Property Manager

Job Description:

Florido Enterprises Property Management is seeking a motivated, self-driven, and professional Property Management Assistant to support our Property Manager in the day-to-day operations of a commercial real estate portfolio. If you pride yourself in professionalism and have a passion for customer service, we want to hear from you!

Responsibilities:

Daily duties:

• Check AppFolio daily for all payments and work orders; respond and coordinate with Property Manager and maintenance team on turnaround times
• Update listings daily across social media, Craigslist, and leasing listings sheet
• Ensure all rents, late fees, and check charges are collected, posted, and deposited in a timely manner; update rent Google Sheet daily
• Maintain and update vacant unit sheet and lead sheet daily
• Call and schedule all leads for showings with the Property Manager; send vacancy postings from AppFolio
• Answer incoming calls, greet all visitors entering the building
• Review daily conference room scheduling via Nexudus
• Distribute incoming mail

The Hours are as followed

• 8-12 am or 1-5 Pm

Additional responsibilities:

• Provide consistent vendor and contractor communications regarding scheduling, billing, and certificates of insurance
• Confirm all leases and paperwork are completed and accurately entered into AppFolio and Google Drive in a timely manner
• Handle tenant concerns and requests promptly to ensure tenant satisfaction
• Ensure current tenant files are properly maintained
• Assist with move-in and move-out inspections
• Review notices to vacate and send acknowledgements with instructions
• Ensure distribution of all company and tenant notices
• Maintain a positive customer service attitude at all times
• Attend scheduled company and team meetings
• Support the Property Manager in coordinating and performing office functions

Qualifications:

• Strong customer service and communication skills — written and verbal (required)
• Computer savvy — comfortable with Microsoft Office, Google Docs, Adobe, and ChatGPT (required)
• Experience with AppFolio or similar property management software preferred
• Willingness to learn social media platforms and content creation
• Highly organized with strong attention to detail and ability to multi-task
• Bilingual in English and Spanish
• Prior experience in property management or real estate a plus
• Valid driver's license required
• Clean criminal history; drug-free workplace; background check required

Work location: In person — Palm Harbor, FL

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Paid time off

Education:

• Associate (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Language:

• Spanish (Required)

Work Location: In person