Assistant Property Manager - Multifamily

Job Summary
We are seeking a dynamic and detail-oriented Assistant Property Manager to join our multifamily housing team. In this vital role, you will support the property management team in overseeing daily operations, ensuring exceptional resident experiences, and maintaining property standards. Your proactive approach and strong organizational skills will help foster a vibrant community environment while ensuring compliance with all relevant regulations, including Fair Housing laws and Section 8 guidelines. This position offers an exciting opportunity to develop your career in property management within a fast-paced, customer-focused setting.

Responsibilities

• Assist in managing leasing activities, including property tours, application processing, and lease signing, with a focus on upselling available units and amenities.
• Support rent collection efforts through data entry, payment processing, and follow-up on overdue accounts, ensuring timely and accurate transactions.
• Coordinate property maintenance requests by communicating with vendors and maintenance staff to ensure prompt resolution of issues.
• Maintain comprehensive records of leasing documents, legal agreements, contracts, and resident files in accordance with company policies and legal requirements.
• Ensure compliance with all Fair Housing regulations, Landlord-Tenant laws, LIHTC (Low-Income Housing Tax Credit) guidelines, and Section 8 program rules.
• Conduct regular property inspections to monitor property condition, safety standards, and adherence to facilities management protocols.
• Handle customer service inquiries professionally via phone or in person, resolving issues efficiently while maintaining positive resident relationships.
• Support the property management team with administrative tasks such as filing, data entry into Yardi Voyager 7/8 and RentCafe, and preparing reports for management review.
• Assist in conflict management by mediating resident concerns or disputes with professionalism and tact.
• Contribute to marketing efforts through engaging property tours and effective communication of leasing benefits to prospective residents.

Experience

• Proven experience in real estate administration or property management support roles within multifamily housing environments.
• Familiarity with Yardi Voyager 7/8 and RentCafe property management software is required.
• Strong customer service skills combined with excellent phone etiquette and conflict resolution abilities.
• Office experience involving data entry, filing systems, CRM, and general administrative tasks.
• Demonstrated ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced setting. Join us to be part of a dedicated team committed to creating welcoming communities through exceptional service and operational excellence!

Pay: $65,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person