Assistant Relationship Manager - Liabilities

Assistant Relationship Manager - Liabilities

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Organization Unit Purpose
The Retail Liabilities team plays a pivotal role within Retail Banking Sales by acquiring new-to-bank customers across both individual and entity segments. The team is responsible for positioning Emirates Islamic Bank and Priority Banking.

Job Description
The Retail Liabilities team plays a pivotal role within Retail Banking Sales by acquiring new-to-bank customers across both individual and entity segments. To establish long-term customer relationships, the engagement begins with CASA (Current and Savings Accounts) followed by offering tailored financial solutions based on customer needs. These solutions include Current Accounts, Savings Accounts, Fixed Deposits, Bancassurance and FX Remittances.
Additionally, the team provides relationship management for entity accounts for up to three months, ensuring seamless onboarding and engagement. The unit is also responsible for developing and growing the bank's Fixed Deposit and CASA portfolio, contributing to the overall expansion of the retail banking.

Job Purpose
The sales staff is responsible for acquiring new-to-bank customers across individual and entity segments, focusing on CASA (Current and Savings Account) as the foundation for long-term banking relationships. The role involves offering a range of financial products, including Current Accounts, Savings Accounts, Fixed Deposits, Bancassurance and FX Remittances to meet customer needs. Additionally, the position includes managing entity accounts for up to 3 months ensuring smooth onboarding and engagement while contributing to the growth of the bank's Fixed Deposit and CASA portfolio.

What You Will Be Doing

• Develop and explore new markets and customers within the assigned territory to enhance sales volumes.
• Offer a range of financial products, including Fixed Deposits, Bancassurance, and FX Remittances, to meet customer needs and manage entity accounts for up to three months.
• Ensure smooth onboarding and engagement while contributing to the growth of the bank's Fixed Deposit and CASA portfolio.
• Comply with approved policies, procedures and norms to protect the organization & customers' interests.
• Monitor client satisfaction and service quality levels, consistently meeting and exceeding client expectations and achieving given targets.
• Provide professional and expert advice on products & services to customers and business leads to other units to realize business opportunities.

What Are We Looking For

• Bachelor's degree holder or equivalent.
• At least 2 years UAE banking experience in sales particularly for Liabilities.
• In-depth knowledge of market dimensions and good understanding of policies & implications.
• Ability to explore new markets and customers within the assigned territory to enhance sales volumes.
• Proven record in achieving cross-selling targets of non-assigned products and services to contribute to revenues and market presence.
• Experience creating and building customer awareness on new products through mailers, personal visits etc. to prospect business.
• Excellent communication skills, result-oriented, analytical thinking, capable to develop others, good public relations, perseverance.

About Us
Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles. As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Banking