Assistant Restaurant Manager

Outlet Management

- Arabic Language and Lebanese Cousine experience is a must

- Support the Restaurant Manager in achieving operational and financial objectives.

- Assist in implementing strategic plans, action plans, and operational improvements.

- Supervise daily restaurant operations to ensure efficiency, service excellence, and compliance with SOPs.

- Oversee FOH and BOH activities to maintain quality, hygiene, safety, and presentation standards.

- Ensure proper communication between FOH and BOH teams.

- Monitor staffing levels and support shift scheduling.

- Ensure compliance with opening, closing, and service procedures.

- Handle guest complaints and team issues, escalating when necessary.

- Monitor daily logbooks and follow up on operational concerns.

- Assist in preparing operational and performance reports.

- Follow up on maintenance issues and ensure timely resolution.

- Step in to support any area of the restaurant when required.

- Promote a positive and cooperative work environment.

Procurement Management

- Support cost control by reviewing waste, inventory, and purchase orders.

- Assist in purchasing, receiving, and storing procedures.

- Monitor stock levels to ensure par levels are maintained.

- Support Food & Beverage consumption forecasting.

Personnel Management

- Supervise and support FOH and BOH staff during shifts.

- Conduct daily briefings and communicate operational updates.

- Assist in staff training, onboarding, and performance evaluations.

- Monitor employee performance and provide feedback.

- Support employee engagement and motivation initiatives.

- Ensure policies and procedures are followed consistently.

- Coordinate with HR regarding schedules, attendance, payroll, and employee matters.

- Assist in handling disciplinary actions when required.

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Accounting & Financial Support

- Support achievement of sales and profitability targets.

- Monitor daily sales and report variances to the Restaurant Manager.

- Assist in inventory control and invoice verification.

- Ensure proper cash handling and POS accuracy.

- Review discounts and complimentary approvals as per policy.

- Support cost control initiatives and portion monitoring.

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Guest Service

- Ensure high service standards from guest arrival to departure.

- Visit tables regularly to ensure guest satisfaction.

- Address guest complaints promptly and professionally.

- Monitor order delivery timing and service efficiency.

- Support guest feedback collection and corrective actions.

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Administration

- Ensure daily administrative tasks are completed accurately and on time.

- Assist in preparing staff schedules.

- Ensure proper documentation and compliance with disciplinary procedures.

Personal Skills & Abilities

- Strong leadership and team support skills.

- Excellent communication and customer service abilities.

- Detail-oriented and organized.

- Ability to perform under pressure in a fast-paced environment.

- Knowledge of POS systems, Microsoft Office, and cash handling.

- Knowledge of Food & Beverage safety, hygiene, and HACCP standards.

- Financial awareness and cost-control understanding.

- Professional appearance and grooming standards.

Work Location: In person