Assistant Service Manager ($35.00)

Position Summary:

Assists the Service Manager with the direction of technicians and vendors. Develops and maintains a high level of skill in all phases of general maintenance. Performs general maintenance including plumbing, painting, electrical, HVAC, hazardous material abatement, apartment turn-over, and appliance repairs in accordance with company standards, and in conjunction with management staff.

Job Duties:

• Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
• Assists in the coaching and development of maintenance associates.
• Performs work using safe work practices. Ensures completion of safety training and actively investigates and mitigates risks.
• Ensures community common areas and grounds are maintained according to company standards; conducts property quality inspections, identifies and resolves any hazards.
• Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities.
• Performs service requests, unit turns, and preventative maintenance work throughout the community.
• Assists in the repair and renovation of apartments, providing direction to technicians, porters, and vendors.

Variances in responsibilities may exist by community type:

Smaller Communities:

• Responsibilities will include completing both maintenance service requests and turnover of apartments. May work alone.

Larger Communities:

• May work on a team that completes maintenance service requests or turnover of apartments.

Minimum Qualifications / Other Expectations:

• High school diploma.
• Three to five years of general maintenance experience; Expertise in plumbing, electrical, HVAC, appliance repair, and apartment turnover preferred.
• EPA 608 Certification.
• Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
• Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability is a plus.
• On call as needed for after-hours emergencies; Schedule may require work on weekends, holidays, and evenings.
• Regular, consistent, and timely attendance required.
• Ability to move in and out of a variety of positions, which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying.
• Ability to push and pull up to 118 pounds of force.
• Ability to lift below the waist up to 77 pounds and above the waist 45 lbs.
• Must complete and pass pulmonary exam and respirator fit test.